RN Case Manager - On Call
About The Position
The On-call RN Case Manager provides end-of-life care and hospice services to patients in their homes or community settings. The role delivers intermittent skilled nursing services and directs, supervises, and instructs hospice aide staff in providing personal patient care. It requires compassion, strong clinical judgment, excellent communication, and the ability to support patients and families through sensitive experiences. The RN Case Manager manages patient and family care needs during on-call hours in collaboration with the triage team, including assessment, care planning, implementation, and evaluation. The position coordinates clinical information and services, supports hospice admissions under physician orders, communicates patient status and needs to physicians and clinical leadership, and ensures age-friendly care using the 4Ms: What Matters, Medications, Mentation, and Mobility. Schedule: 7 days on / 7 days off. Monday–Friday, 5 p.m.–8 a.m.; Saturday and Sunday, 24 hours.
Requirements
- Current unrestricted RN licensure in the state of practice.
- Valid driver’s license and proof of auto insurance.
- Two years of RN experience.
Nice To Haves
- Two years of Hospice/Palliative Nursing experience preferred.
Responsibilities
- Assume primary responsibility for the patient/family caseload during on-call hours, assessing, planning, implementing, and evaluating care needs in collaboration with the triage team.
- Report on-call activities to clinical leadership and Branch RN Case Managers at the end of the call shift.
- Maintain and complete care coordination notes, visit notes, and other pertinent clinical information.
- Assist with, provide, or arrange delivery of medications and supplies needed after business hours, weekends, and holidays.
- Attend interdisciplinary team meetings as scheduled during the on-call period for team discussion, consultation, and evaluation of patient and family needs.
- Admit patients eligible for hospice services under physician orders in collaboration with the triage team.
- Report patient status and the need for other disciplines to clinical leadership, the attending physician, and the hospice physician.
- Develop patient care plans addressing identified patient and nursing problems and goals mutually agreed upon with patients during on-call hours, weekends, and holidays.
- Ensure use of the 4Ms—What Matters to the patient, Medications, Mentation, and Mobility—and provide Age-Friendly Care.
- Direct, supervise, and instruct hospice aide staff in providing personal patient care.
- Provide end-of-life care and intermittent skilled nursing services to patients in home or community settings.
Benefits
- Competitive compensation
- Health, dental, vision, disability, and life insurance
- 401(k) retirement plan
- Tuition reimbursement
- Professional licensing and certification renewal reimbursement
- Paid time off, paid holidays, and floating holidays
- Mileage reimbursement
- Supportive team environment
- Opportunities to grow
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
