The case manager is responsible for the comprehensive coordination of patient care and services across the continuum of care to promote high-quality, cost-effective, patient-centered outcomes. Working with patients ranging from newborn through geriatric populations, this role integrates clinical case management, utilization management, discharge planning, psychosocial assessment, counseling, and advocacy services. The Case Manager collaborates with patients, families, physicians, interdisciplinary team members, payers, and community agencies to address medical, psychosocial, and resource needs; facilitate appropriate utilization of healthcare services; support informed healthcare decision-making; and ensure safe, timely transitions of care.
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Career Level
Mid Level