The RN, Case Manager is responsible for assessing and identifying patient/family needs, utilizing the nursing process, coordinating the Plan of Care with the Interdisciplinary Team (IDT), and providing clinical, palliative and supportive care to the patient/family unit in order to keep the participant in their home environment as long as possible. This role involves providing reassurance on the phone, assisting with solutions, recognizing the need for in-person visits, coordinating visits, utilizing support resources, documenting patient/family contact information, and completing initial and semi-annual assessments. The RN, Case Manager explains services, addresses questions and concerns, presents services empathetically, provides information to physicians and IDT members, initiates the Plan of Care, performs skilled nursing interventions, obtains physician orders, and completes documentation per company policy. They also act as the Company representative at assigned facilities, facilitate referrals, and communicate frequently with the IDT, providing timely clinical communication using SBAR. The role involves developing strong relationships with case managers and physicians at facilities and supervising patient care provided by Community Health Workers and Home Health Aides as requested. During emergencies, the RN, Case Manager may be required to report to a designated company location to ensure continuity of services, potentially including reporting ahead of schedule and staying overnight.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees