RN Case Manager - Hospice

Presbyterian Homes & Services•Waukesha, WI

51d•Hybrid

About The Position

Put Your Purpose To Work at PHS • We Have a Place for YOU • Apply Today! Find purpose. Share compassion. Make a lasting impact. Presbyterian Homes & Services (PHS) is seeking a dedicated and compassionate Hospice RN Case Manager to join our Optage Hospice team in the greater Milwaukee area. This is a meaningful opportunity to support the growth of a faith-centered hospice program, delivering exceptional, person-centered care to patients and families during life’s most important moments. At PHS, YOU are part of our most important resource, our people. We are a mission-driven organization committed to enriching the lives and touching the hearts of older adults, guiding them with comfort, dignity, and peace throughout their end-of-life journey. As a Hospice RN Case Manager, you are a key member of the interdisciplinary team, partnering with clinical leadership to deliver high-quality, patient-centered end-of-life care. This role is ideal for a nurse driven by a faith-centered mission, who values meaningful connections and provides skilled, compassionate support to patients and families. You will help coordinate and lead care, supporting the Clinical Administrator and strengthening a hospice program grounded in compassion, dignity, and clinical excellence.

Requirements

Registered nurse with current licensure with the State Board of Nursing in state(s) in which he/she practices.
Excellent interpersonal skills.
Ability to work with dying patients and caregivers in the home, hospital, and other facility settings.
Ability to work as a member of an Interdisciplinary Team.
Experience with symptom management.
Strong oral and written communications skills.
Reliable transportation, current driver’s license and current auto insurance.
Demonstrated compatibility with PHS's mission and operating philosophies.
Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Nice To Haves

BSN preferred.
A minimum of three years of nursing experience preferred.
Critical care/oncology, long-term care, or medical/surgical background with strong knowledge of pain and symptom management preferred.
Hospice/Home Care experience preferred.
Computer skills helpful.

Responsibilities

Lead and coordinate comprehensive patient care plans as part of the interdisciplinary hospice team
Provide expert clinical assessment, symptom management, and end-of-life care
Build trusted relationships with patients and families, offering guidance, education, and emotional support
Collaborate with the Clinical Administrator and care team to ensure exceptional care delivery and outcomes
Support and strengthen a hospice program rooted in compassion, dignity, and excellence
Advocate for patient needs while honoring their individual values, faith, and preferences
Ensures quality and safe delivery of hospice services to our clients in their home, skilled nursing facility or assisted living setting.
Work to develop, implement and evaluate the plan of care and make necessary revisions to address all problems.
Provide coordination of hospice services, maintaining continuity of client care with other health professionals while identifying interdisciplinary care needs.
Utilize assessment, intervention, and teaching skills to maximize patient comfort and to enhance the quality of life for the patient/family.
Providing ongoing assessments of physical, psychological, social, and spiritual needs of the patient and family.
Provide education, supervision and counseling to the client and their family/caregiver regarding care needs as appropriate to client’s needs.
Providing accurate and appropriate documentation of patient/family services.