At CHI Health Mercy Council Bluffs, the RN Care Coordinator is a central figure in patient care, helping navigate patients’ healthcare journeys to achieve optimal outcomes and a positive patient experience. The role assesses, plans, and facilitates comprehensive care across the continuum; advocates for patients; and collaborates with physicians, nursing staff, other departments, insurers, and post-acute providers to support timely, high-quality transitions. Success requires clinical acumen, strong communication and advocacy skills, a strategic mindset, and a commitment to optimizing patient care. The position completes and documents discharge-planning assessments for patients identified through the designated screening process or by request, reassesses patients as appropriate, and updates plans. It facilitates multidisciplinary discharge planning based on patients’ clinical or psychosocial needs, preferences, and available resources, and oversees and evaluates implementation of those plans. The coordinator also supports appropriate progression of care and inpatient resource utilization using established evidence-based guidelines and criteria, coordinates transitions to suitable post-acute services, and identifies and mitigates readmission risks for at least 30 days.
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Job Type
Full-time
Education Level
Associate degree