RN Care Coordinator

Moda Health•Portland, OR

62d•Remote

About The Position

Performs care coordination within the boundaries of the company’s policies and procedures to ensure appropriate care is delivered in a timely manner and within the appropriate setting for members. Interacts with the member, family, and care providers to develop, coordinate, and monitor the member’s treatment plan. This is a FT WFH position. Pay Range $71,990.85 - $89,988.57 Annually (depending on experience). Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. https://j.brt.mv/jb.do?reqGK=27779257&refresh=true

Requirements

Graduate of accredited 2-4 year program of nursing school.
Holds current unrestricted Oregon Registered Nurse license.
Must have 3 years recent hospital, home health, or acute care experience.
Type a minimum of 35 wpm on a computer keyboard and be proficient with Microsoft Office applications.
Strong analytical, problem solving, memory retention, organizational and detail-oriented skills.
Excellent communication skills with the ability to interact with all levels of staff, members and providers as needed.
Ability to be a self-starter and identify training needs of department.
Ability to defuse difficult/angry calls and work towards a positive resolution.
Ability to work well under pressure with constantly shifting priorities.
Ability to maintain confidentiality and project a professional business image.

Responsibilities

Investigates opportunities for health care alternatives and prepares cost effective plans to offer patients, families, and providers.
Identifies health services vendors to use in Care Coordination and coordinates with providers for member’s benefits as well as identifies and utilizes community resources that may be available to member.
Works closely with members, families, and providers, typically by telephone to outline a clear, proactive plan of care with patient goals and objectives and measurements to attain the same.
Effectively use the company’s internal systems to accurately determine eligibility, benefit plan, physician networks associated with the member’s plan.
Documents accurate, readable, narrative notes related to cases and identifies and researches any problems and offers reasonable solutions.
Maintains an acceptable caseload within the guidelines outlined within the department’s policies and procedures and works assigned schedule to maintain phone coverage between the hours of 7am – 5:30pm, this includes closing cases in appropriate timeframe per department standards and maintain RN audit scores at or above the 90% benchmark.
Applies clinical expertise and judgment to ensure compliance with medical policy and criteria of for accepted standards of care while performing Utilization Review and Service Authorizations for members of assigned employer groups.
Consults with physician advisors to ensure clinically appropriate determinations.
Refers appropriate cases to Case Manager RNs for assessment.
Provides approvals and denials of requests in a professional and positive manner.
Reports on any case entered on the High Dollar Report in Rounds meetings.
Develops professional relationships with internal departments, including effectively communicating with support staff and customer service staff.
Contributes to the ongoing efforts of the department to foster a collaborative and team approach to case load.
Performs other duties as assigned.