RN Care Coordinator

Corewell Health • Dearborn, MI

6d • Onsite

About The Position

Under general direction, this role integrates cost, quality, and utilization to facilitate patient admission, continued stay, and discharge. The primary goal is to enhance patient care quality and engagement, promote continuity of care, and ensure cost-effectiveness through utilization management, care coordination, discharge planning, and appropriate care transitions. This position holds accountability for the care coordination and discharge planning of all hospitalized patients. It involves identifying patients needing care management services, managing a caseload to facilitate utilization management and care coordination during a patient's stay, and planning for safe discharge and transition to the appropriate level of care post-hospitalization. The role requires critical thinking to determine alternative courses of care, judicious use of cost-effective tools, active participation in readmission initiatives, and collaboration on processes for effective patient transitions. It may involve reviewing cases for medical necessity using screening criteria, working with various staff and payers to obtain authorization and reimbursement, and determining appropriate status and level of care. Communication with payers, patients/families, physicians, the interdisciplinary team, and post-acute providers is routine to facilitate care coordination and seamless transitions. The role also involves seeking information for creative problem-solving, providing notification to patients/families regarding coverage, documenting all reviews and plans according to regulations, and working collaboratively to identify and improve hospital inefficiencies.

Requirements

• Bachelor's Degree
• Graduate of an accredited school of nursing.
• Will consider non-BSN RN if actively pursuing a Bachelors degree in nursing with completion within 2 years of hire.
• Minimum two years’ experience in the acute care setting.
• Registered Nurse (RN) -State of Michigan Upon Hire required

Nice To Haves

• Three to five years’ experience in care management, utilization review, home care and/or discharge planning.
• Basic Life Support (BLS) - AHA American Heart Association preferred
• Basic Life Support (BLS) - ARC American Red Cross preferred
• Case Manager, Certified (CCM) - CCMC Commission for Case Manager Certification Upon Hire preferred

Responsibilities

• Identifies patients that need care management services (i.e. utilization review; care coordination; and/or discharge/transition planning).
• Responsible for managing a case load of patients that includes facilitating utilization management, and/or care coordination during the patient’s stay, planning and expediting plans for safe and effective discharge and transition to the appropriate level of care and setting needed after hospitalization.
• Coordinating care by considering all patient’s needs.
• Uses critical thinking and effective judgment to determine alternative courses of care.
• Judiciously uses tools designed to expedite care while being cost effective.
• Actively participates in readmission initiatives and strategies to maximize patient flow and appropriate resource utilization.
• Works collaboratively on processes to provide effective transition for patients utilizing hospital outpatient, observation or inpatient services.
• May review cases for medical necessity, uses InterQual and/or other UR/UM Committee-approved medical necessity screening criteria, when appropriate.
• Works collaboratively with departmental, revenue cycle, and clinical appeals staff, physicians, and payers to obtain authorization for care and appropriate reimbursement.
• Determines and assures appropriate status and level of care.
• Uses defined resources to guide decisions, including Medical Director Care Management, Physician Advisors, and management staff.
• Routinely communicates with payers, patients/family caregivers, physicians, the interdisciplinary team, post-acute and community-based care providers to facilitate coordination of care and to enhance a seamless transition from hospital setting to the appropriate alternative level of care.
• Seeks out information and resources to apply creative problem solving for complex discharge/transition planning, quality of care, and utilization management issues.
• Provides notification and communication to patients/families regarding coverage for hospital and post-acute services, in accordance with CMS regulations.
• Documents utilization reviews, utilization management actions, care management assessment(s), care plan, discharge plan, and interventions, according to policies, procedures, and regulatory, contractual, and legal requirements.
• Acts proactively to see that hospital resources are utilized appropriately.
• Works collaboratively with other departments to define areas of hospital inefficiency and participates in improvement projects.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level