RN Bed Coordinator

St. Luke’s University Health Network•Allentown, PA

1d•Onsite

About The Position

The Registered Nurse Bed Coordinator will prioritize, triage, and coordinate patient flow activity including all inter/intra-facility transfers and bed placement at the St. Luke’s University Health Network. Responsible to be the initial contact for all providers who wish to transfer a patient for a higher level of care. Facilitates transfers to the most appropriate Network facility based on location, available specialties, and bed availability in conjunction with the accepting physician.

Requirements

Graduate of a professional nursing program.
Registered Nurse with current license to practice in the state of Pennsylvania or seeking Pennsylvania licensure through reciprocity.
Critical Care, triage and/or pre-hospital experience preferred.
Prior experience in hospital Utilization Review or Care Management highly desirable.
Computer skills and telephone skills are required.

Nice To Haves

BSN preferred.

Responsibilities

Answers all calls into the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller
Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic
Effectively utilizes medical appropriateness criteria for all urgent and emergent transfers/admissions including review of patient’s chart to determine treatment plan, medical history, reason for admission, and special considerations for patient placement
Reviews patient insurance to determine appropriateness for transfer and communicates with other departments as necessary to facilitate insurance authorizations if needed
Initiates Case Management referrals when appropriate
Coordinates activities in the department and promotes cooperation to the staff to achieve department objectives and maintain good interdepartmental relations
Promotes and maintains harmonious and effective working relationships within the hospital
Utilizes Capacity Management Dashboard in Epic to determine overall census condition and bed availability
Utilizes appropriate critical thinking, triage and clinical skills to determine patient placement and prioritization of patient transfers
Coordinates placement of OR patients with PACU/ASC to minimize disruption to the OR schedule