Plans, coordinates, and directs the daily operations of a clinical unit shift. Supervises staff and facilitates communication with physicians and internal administrators to support optimal patient- and family-centered care. Serves as a recognized change agent and expert clinician and leader within the specialty, strengthening organizational systems that support the department’s mission, vision, and values. Uses creative problem-solving, conflict negotiation, collaboration, sound judgment, and clinically informed risk-taking. Models expert communication, time management, and delegation, including use of the Synergy model for care. Functions as charge nurse, supports unit staffing and resources, ensures adherence to policies and procedures, and stays informed about clinical trends through benchmarking and evidence-based practice. Completes employee conference, risk management, and unit management reports within required time frames; identifies needed revisions to operational forms and evaluates their effectiveness. The role mentors registered nurses in charge nurse functions, coordinates team behavior, guides less experienced staff, and contributes to performance reviews. It also evaluates resource use and cost containment, coordinates staffing, initiates a test of change to address a managerial problem, participates in regulatory reviews, and supports budget planning and operational decisions. The assistant manager promotes open communication, resolves staff conflicts, addresses employee and patient concerns, and advocates for nurses. The role also advances quality improvement and education by shaping systems, providing resources for staff, developing educational programs and leadership-focused in-services, and disseminating evidence-based practice.
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Job Type
Full-time
Career Level
Mid Level