RN - Appointment Business Center

University of Arkansas System • Little Rock, AR

5d • Onsite

About The Position

The RN Appointment Business Center role provides professional nursing support to patients through centralized appointment scheduling and access services. The RN uses clinical knowledge to assess patient needs, determine appropriate appointment types and urgency, coordinate care with providers and clinical teams, and ensure patients receive timely access to the appropriate services.

Requirements

• Graduate of an accredited Nursing Program with Associates Degree, Nursing Diploma, Bachelors in Nursing, or Master's in Nursing
• Valid RN License
• 1 year of Registered Nursing experience
• Excellent communication skills
• Basic computer skills
• Strong work ethics and accountability.
• Proof of legal authority to work in the United States on the first day of employment.

Nice To Haves

• 3 years or more nursing experience
• Current BLS.
• Current ACLS for Procedural Area

Responsibilities

• Provides medical information for all 3rd party payers (Commercial Insurance, Medicaid).
• Develops and maintains knowledge base of pharmaceutical companies policies and procedures, third party payer requirements, and any changes that impact the approval process; maintains current knowledge of all federal and state regulatory mandates and requirements including but not limited to Insurance regulation and requirements, Medicare, Medicaid.
• Work Queue review, documentation, and completion.
• Successfully completes annual competency test and any additional competency testing required to validate required skills.
• Performs retroactive reviews when necessary to verify medical necessity of ordered medication or surgeries.
• Communicates findings of reviews verbally or in writing through designated channels in a timely manner.
• Acts as resource to provide information /education to UAMS staff on prior authorization review issues.
• Participates in and contributes to departmental, hospital, and community in-service and continuing education programs.
• Stays current in trends in the industry by referencing of professional literature or publications, including Web-based information.
• Maintains current knowledge of Joint Commission guidelines.
• Perform other duties as needed.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree