RN Ambulatory, Triage – Endoscopy Education (Remote – Must Reside Near Fargo, ND)

Sanford Health•Fargo, ND

1d•$30 - $45•Hybrid

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Training will be onsite for 3 months. Must reside near Fargo, ND. Guides the patient to the appropriate level of care; schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians. Documents information provided to patients during triage in health record systems; records patients health conditions for follow-up patient care. Maintains and develops triage protocols; ensures patients' healthcare information is updated on time. Role does answer inquiries through multiple variations of technology, depending on department. Educate patients based on calls that come in.

Requirements

Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Bachelor’s Degree in nursing preferred.
One year of healthcare experience preferred.
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside.
Within first 30 days of employment, all requirements to obtain license needed for role is completed.
Obtains and subsequently maintains required department specific competencies and certifications.
Competency with Epic/EMR, Microsoft Teams, Outlook, and other required applications.

Responsibilities

Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms.
Receives referral and triages the referral appropriately.
Utilizes protocols and policies to prioritize referrals
Seeks recommendation from the physicians regarding cases.
Provides guidance to educator nurse with questions related to the case.
Able to work in both triage and educator role.
Communicate with referring providers when information is incomplete.
Review medical history, medications, anticoagulation, BMI, comorbidities, prior anesthesia/sedation history, and previous endoscopy findings.
Coordinate with scheduling staff to ensure appropriately triaged patients are scheduled.
Monitor outstanding referrals and prevent delays in scheduling.
Participation in virtual team meetings and education.
Ability to independently manage workload without direct on-site supervision.
Reliable availability during scheduled work hours.