RN, Admitting & Transfer Center

University of RochesterCity of Rochester, NY
$97,760 - $131,976Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. In a 24/7 environment, this role ensures patient flow, maintains critical access for specialty services, while balancing regional needs. It facilitates the timely admission of patients to SMH and the timely transfer of patients from acute care hospitals to either Strong Memorial Hospital or Affiliate Hospitals based on assessment of patient needs and services provided by the various hospitals. The role acts as a liaison between referring physicians and accepting physicians to facilitate communication regarding the smooth transfer of acute care patients. It utilizes clinical judgment to ascertain level of care discrepancies and appropriately seeks direction from internal physicians when balancing higher level of care needs across Affiliate Hospitals. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.

Requirements

  • Bachelor's degree in Nursing or Health Related Field
  • 3 years' experience preferred
  • RN - Registered Nurse - State Licensure and/or Compact State Licensure upon hire required

Responsibilities

  • Ensures patient flow, maintains critical access for specialty service, while balancing regional needs.
  • Facilitates timely admission of patients to SMH.
  • Interacts collaboratively with physician/provider teams, regional provider teams, at Strong Memorial Hospital, Affiliates, and Outside Hospitals, staff from the Emergency Department, Inpatient and Ambulatory areas, and Bed Management to ensure timely decision-making relative to disposition and care needs of people requiring inpatient placement.
  • Facilitates timely transfer of patients from acute care hospitals to either Strong Memorial Hospital or Affiliate Hospitals based on assessment of patient needs and services provided by the various hospitals.
  • Acts as a liaison between referring physicians and accepting physicians to facilitate communication regarding the smooth transfer of acute care patients.
  • Triages appropriately to attending physician and service as required.
  • Uses clinical judgment to ascertain level of care discrepancies, appropriately seeks direction from internal physician when balancing higher level of care is needs across the Affiliate Hospitals.
  • Utilizes clinical skills to manage patient flow in an expert manner, following policies and procedures.
  • Recognizes trends or subtle changes inpatient /family response to care and responds effectively.
  • Identifies complex patient problems and collaborates in developing a plan of care based on best practice standards and service availability.
  • Determines best patient placement based on expert clinical knowledge, current occupancy, and staffing.
  • Identifies patient safety issues and implements action plans or educational training based on needs.
  • Demonstrates exemplary unit/service standards of documentation.
  • Performs ongoing comprehensive assessment of regional, institution, department, and service components that contribute to patient flow.
  • Provides information to update practice standards and activities based on best evidence.
  • Evaluates the effectiveness of patient placement based on clinical needs and revises as indicated.
  • Functions effectively with clinical staff as an expert Patient Flow Manager.
  • Functions as a clinical resource person.
  • Collaborates with patient care areas and other departments to ensure the needs of patients are safely met and institutional needs are met.
  • Assumes a leadership role in collaborative practice, patient flow improvements, and other regional care activities.
  • Assists clinical departments in implementing patient flow improvements.
  • Supports flow initiatives.
  • Supports Nursing, Specialty Service and General Services in understanding census limitations.
  • Runs effective Patient Flow, Bed Meetings, maintains patient center focus for bed placement.
  • Makes critical decisions in a timely manner.
  • Exhibits knowledge of, and ensures, compliance with Hospital Policy, Federal and State regulatory requirements.
  • Initiates appropriate follow up when concerns are identified.
  • Acts as on-site resource for Administrator Call for untoward situations requiring rapid patients’ movement.
  • Reviews and evaluates regional needs for patient transfer to and between Affiliate Hospitals.
  • Leverages clinical knowledge and business acumen to make appropriate decisions when transferring patients within SMH, Intra Affiliate, and Regional Institution.
  • Other duties as assigned.
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