RN - Acute

Summit BHC•The Pavilion at Williamsburg Place, VA

1d•Onsite

About The Position

The Intake RN performs daily patient intake and/or admissions operations, which may include screening, financial counseling, insurance verification, and assessment at or outside the facility, depending on patient or hospital needs. The RN screens and assesses admissions for clinical and medical appropriateness and communicates findings to a physician, who makes admission and level-of-care decisions. The role works closely with business office, nursing, clinical staff, and external parties to support timely admissions and responds to admissions inquiries. The position facilitates admission and assessment processes, provides initial evaluations, and initiates integrated assessments documenting patients’ symptoms, functioning, and needs. It may include covering Call Center Team duties, assisting on a patient unit, and administering medications in accordance with physician orders and facility protocols. The role is an onsite, individual-contributor position at The Pavilion at Williamsburg Place in Williamsburg, Virginia.

Requirements

Graduation from an accredited school of nursing.
Experience in clinical interviewing, patient assessment, referral, treatment planning, and communication with external review organizations or comparable entities.
Experience in managed-care pre-certification, level-of-care assessments, and utilization.
Outstanding interpersonal, interviewing, and assessment skills.
Skill in telephone etiquette and paging procedures.
Valid current RN license from the state or a compact state, where applicable.
CPR and de-escalation and restraint certification; training is available upon hire and offered by the facility.
First aid may be required based on state or facility requirements.

Nice To Haves

BSN preferred.
One or more years of experience in mental health or substance use disorder admissions preferred.

Responsibilities

Facilitate admissions and assessments for incoming patients, including initial evaluation and integrated assessment documentation.
Collaborate with facility medical and psychiatric staff on recommendations and admissions, and communicate projected admissions to designated internal representatives promptly.
Provide Call Center Team coverage, including answering phones, processing admission requests, reviewing and accepting patients, verifying insurance, and assisting with insurance pre-certifications during high-volume periods.
Gather required medical admission documentation from external sources and secure initial treatment and admission pre-authorization.
Review patient charts for medical necessity and staff referrals and assessments with an appropriate physician to obtain orders, recommendations, and a DSM-V diagnosis when appropriate.
Communicate treatment recommendations and coordinate with other treatment teams.
Advocate for the lowest level of care consistent with patient needs and coordinate admissions and transfers between facility levels of care.
Complete thorough and accurate patient documentation and facilitate requests for services through response, assessment, referral, level-of-care designation, admission, and follow-up.
Respond to facility inquiries within policy timeframes.
Verify insurance benefits and share gathered information with patients, families, and appropriate facility staff; provide ongoing assessment of patient status during admissions.
When needed, administer medications in accordance with physician orders and facility and licensing-agency protocols; educate patients about side effects, assess understanding and medication effectiveness, monitor compliance and lab results, and adjust medications under psychiatrist supervision as needed.
When needed, maintain accountability for medication administration, recording, control, and security, including narcotics; complete Adverse Drug Reaction forms as necessary and maintain knowledge of common psychiatric medications.
Perform other duties as assigned, including assisting on the patient unit.