RMA Associate

Danaher • Irvine, CA

1d • Onsite

About The Position

The RMA Associate is responsible for providing administrative support for the customer returns processing function, placing and maintaining customer returns, providing information on stock availability, creating and maintaining department and product files, and creating correspondence. This position reports to the Venkata Krishnavajjula and is part of the Global Support Department located in Laguna Canyon Road, CA office and will be an on-site role. In this role, you will have the opportunity to:
· Verify that products returned match products listed on return merchandise authorization (RMA)
· Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.;
· Enter service order for Service department
· Inspect, repack, restock unused product;
· Able to work with biohazard products

Requirements

• High School diploma or GED is required.
• Must have strong computer skills and successful experience working with spreadsheets, word processors, and database programs
• Experience in using ERP systems for receiving RMAs
• Ability to read and understand general correspondence, periodicals, and procedures
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Nice To Haves

• Knowledge of experience in GMP requirements and preferably ISO-9000 requirements
• Some prior use of a forklift

Responsibilities

• Providing administrative support for the customer returns processing function
• Placing and maintaining customer returns
• Providing information on stock availability
• Creating and maintaining department and product files
• Creating correspondence
• Verify that products returned match products listed on return merchandise authorization (RMA)
• Process returned products through company system: create sale order, receive and transfer product to service Dept. etc.
• Enter service order for Service department
• Inspect, repack, restock unused product
• Able to work with biohazard products

Benefits

• paid time off
• medical/dental/vision insurance
• 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED