RMA Administrator

Foxconn Industrial Internet - FII • Houston, TX

3d • Onsite

About The Position

The RMA Administrator will be responsible for managing Return Merchandise Authorization (RMA) requests, ensuring data accuracy, preparing reports, and coordinating with various departments and external partners to facilitate smooth RMA processes.

Requirements

• Precision and strong attention to detail.
• Excellent verbal and written communication skills.
• Adaptability and ability to work independently.
• Strong organizational skills.
• Proficiency in MS Word, Excel, and PC-based software.
• Basic IT knowledge.
• Problem-solving abilities
• Basic written English language skills

Responsibilities

• Record and maintain RMA request details in the RMA databases (L2FA tracker, RMSC), ensuring data accuracy and up-to-date status.
• Prepare RMA reports and submit them to the Material Management team.
• Forward incoming Credit Notes to the Finance department (AP).
• Post virtual RMAs into the system.
• Generate Purchase Requests (PRs).
• Coordinate with suppliers and external partners regarding RMA matters.
• Collaborate closely with internal departments to ensure smooth RMA processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED