Risk Support Specialist

Ports America•Tempe, AZ

5h•Onsite

About The Position

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations. Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine! The Risk Support Specialist is responsible for timely and accurate payments. This position will provide administrative support to the Claims/Risk Management Department for Ports America.

Requirements

High school diploma or GED equivalent
3+ years disbursement processing experience, or similar billing, payment / accounts payable processing
3+ years administration experience

Nice To Haves

Claims Management Origami System experience
Proficient in Microsoft Office applications including Excel, Outlook, Word, and Teams
Ability to multitask across various system applications while maintaining accuracy and meeting deadlines
Ability to work multiple software platforms simultaneously in a fast-paced environment
Excellent written and verbal communication skills
Organizational skills with attention to detail and accuracy
Knowledge of internal controls, compliance standards, and payment processing procedures
Ability to prioritize workload and manage multiple responsibilities effectively
Problem-solving and customer service skills

Responsibilities

Process payments including ACH transfers, wire payments, and in-house check printing.
Process and enter vendor invoices
Monitor and manage support email inboxes and respond to internal and external inquiries.
Weekly interaction with Treasury to execute payment files or resolve file issues.
Void, stop, and reissue checks as necessary or obtain check copies.
Resolve stale-dated check issues and troubleshoot vendor payment concerns.
Run all necessary reports and assist in month-end closing activities.
Collect, sort and route department mail electronically.
Administrative support to the Risk Department to include mail distribution, scanning, faxing, filing and indexing.
Assist with the 1099 preparation
Provide best-in-class customer service to internal and external customers.
Assist in audit requests.
Perform additional duties as assigned.