Risk Manager

XL ConstructionMilpitas, CA

About The Position

The Risk Manager is responsible for the administration of risk management programs and initiatives for XL Construction and XL Industries' other affiliated entities. This position regularly interacts with operations staff, teams and projects, departments, risk management staff, as well as XLI leadership. Building relationships and being a trusted advisor are crucial in this role. The primary responsibilities include working with the Vice President / Director of Risk Management and other senior company leaders, department heads, project executives, and general superintendents to identify, assess, manage, and mitigate corporate and primarily project risks. This role also involves partnering with Project Executives, Project Managers, and General Superintendents to mitigate project operations risks, administering the Project Execution Plan process, leading risk register workshops, and evaluating select projects for compliance. Additionally, the Risk Manager provides risk management services and support for XLI affiliated entities, supports legal risk management including contract review and negotiation, and manages significant insurance claims, litigation matters, or disputes. The role also involves leading or contributing to cross-departmental initiatives, developing and managing corporate and risk programs, and leading or supporting training programs related to risk. Reporting includes various reports and updates to leadership, as well as corporate and entity governance management. The Risk Manager stays educated regarding future trends to provide strategic planning and proactive risk mitigation opportunities.

Requirements

  • BA/BS Degree +/- 5-10 years industry experience
  • Served in a Project Manager or higher operations position; Risk related management role; or insurance background.
  • Skilled at reviewing and negotiating a wide-variety of construction contracts (Lump-Sum, CMAR, D/B, LLB, IPD), subcontractors, and other agreement terms and conditions.
  • Experience with managing and mitigating construction industry risks; particularly with respect to general contracting with private commercial, institutional, and public entities constructing a variety of project sizes and types.
  • Very strong oral and written communication skills.
  • Ability to work positively with XLI team members and peers, and using diplomacy and motivation to positively influence others.
  • Exceptional analytical skills; including the ability to quickly assess potential risks associated with the strategic direction of the Company or a specific project and develop creative mitigation strategies.
  • Ability to analyze complex matters and develop proposed solutions.
  • Ability to develop and improve processes that better control and mitigate operational risks.
  • Strong negotiation, facilitation, and dispute resolution skills.
  • Ability to concisely and persuasively communicate positions and ideas verbally and in writing.
  • Capable of having impact through influence rather than direct control; including ability to establish trusting relationships with project teams, clients, designers and trade partners.
  • Ability to learn new subject matter quickly.
  • Strong industry reputation.
  • Business Acumen
  • Customer Focus
  • Developing Direct Reports and Others
  • Drive for Results
  • Ethics and Values
  • Motivating Others
  • Integrity and Trust
  • Conflict Management
  • Decision Quality
  • Managerial Courage
  • Composure
  • Negotiating
  • Problem Solving

Nice To Haves

  • Experience with trade contractors or self-perform work divisions is desirable.
  • General knowledge related to construction industry insurance programs, including high-deductible, captive, and OCIP/CCIP programs.

Responsibilities

  • Work with the Vice President / Director of Risk Management and other senior company leaders, department heads, project executives, and general superintendents to identify, assess, manage, and mitigate corporate and primarily project risks.
  • Partner with Project Executives, Project Managers, and General Superintendents to mitigate project operations risks, including assisting with developing/enhancing, auditing, and driving implementation of operational tools, processes, and behaviors.
  • Administer the Project Execution Plan process through project setup, compliance, and providing input in project meetings.
  • Lead, participate in risk register workshops and operational risk reviews to identify key areas of risk, maintain risk registers and mitigation strategies.
  • Evaluate select projects for compliance with XL’s procedures and performance to plan, providing training/input and assisting with corrective actions, notices, or dispute resolution.
  • Assist the VP of Operations with a focus on projects with elevated levels of risk.
  • Provide risk management services and support for XLI affiliated entities (Concrete & Self-Performed Carpentry).
  • Support all aspects of legal risk management, including ensuring compliance with the Company’s contract review process and historical tracking administration.
  • Conduct contract reviews and interact with counsel, insurance, and XLI leadership to develop mutually agreeable terms (prime, subcontracts, design, miscellaneous).
  • Maintain standard contract templates.
  • Support senior executive team members with managing and resolving significant insurance claims, litigation matters, or disputes (other than Workers’ Compensation claims).
  • Manage communications and negotiations with insurers, including setting reserves and approving/negotiating assigned counsel.
  • Coordinate with the Risk Management leader, outside counsel, and leadership on dispute and claim resolution strategies, supporting work plans and implementation activities.
  • Lead or contribute in various cross-departmental initiatives and support needs.
  • Assure that operations teams have proper insurances, bonds, and other business risk protections in place.
  • Work with other XLI departments on programs, implementation, and other support functions to limit risk on projects and within the organization.
  • Interface with corporate insurance, surety, and trade prequalification departments in support of preconstruction and project needs.
  • Develop and manage programs to address company and operational risks, improve and optimize processes, and develop new initiatives.
  • Track and evaluate claims histories, and make recommendations to enhance Company policies and processes to counter any systemic risks.
  • Administer and track Risk Team actions and initiatives, and document control.
  • Assist in the production of annual Risk Department Business Plans.
  • Lead or support the development of new programs and initiatives, updates of existing programs, and vision planning of future needs.
  • Lead or support various training programs related to Risk, including developing and implementing XLU courses.
  • Provide one-on-one coaching for Project Executives, Project Managers, and General Superintendents in risk-related matters.
  • Develop white papers and best practices.
  • Facilitate the sharing and memorialization of “lessons learned”.
  • Prepare various reports and updates to the Vice President Risk Management, company leadership, corporate, and senior project leaders on risks, status, and needs.
  • Manage corporate and entity governance (license and annual state renewals).
  • Stay educated regarding future trends to provide strategic planning, progressive and proactive risk mitigation opportunities and trends, and areas of development within XLI.
  • Perform additional assignments as required by company needs or as directed by the Vice President Risk Management.
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