Risk Manager, Selling Partner Services

Amazon • Tempe, AZ

1d • $74,200 - $129,800 • Onsite

About The Position

We are seeking a data-driven Risk Manager who can break down and solve complex problems. This position requires strategic thinking, data skills, and investigative abilities to detect and prevent fraud and abuse. The ideal candidate is flexible, communicates well, demonstrates bias for action, and learns quickly. We protect systems, prevent fraud and abuse, pursue bad actors, and solve complex problems. Selling Partner Trust and Store Integrity (TSI) creates a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors, and Amazon from fraud, counterfeit, and abuse. The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by applying systems thinking to understand how networks of users interact with multiple services. We target large-scale ecosystems that pose store-level risks and mitigate those ecosystems through internal and external means. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, demonstrate tenacity to get things done, thrive in ambiguity and change, and can break down and solve complex problems.

Requirements

• Bachelor's degree or equivalent
• 3+ years of experience in e-commerce. fraud investigations, abuse detection, trust & safety, financial crimes, or fintech
• Demonstrated experience conducting complex investigations using multiple data sources
• Demonstrated ability to leverage data to propose solutions
• Experience identifying patterns, synthesizing signals, and distinguishing legitimate activity from bad actor behavior
• Ability to work with incomplete information and make sound judgments under ambiguity
• Strong data analysis skills using common analysis and manipulation tools

Nice To Haves

• 5+ years of experience in investigative roles (fraud, abuse, risk intelligence, law enforcement analysis, or similar)
• Experience translating investigative findings into actionable detection signals or policy recommendations
• Background in hypothesis-driven inquiry and root cause analysis
• Familiarity with e-commerce, payments, or marketplace fraud/abuse vectors
• Experience sourcing and analyzing data, including running, and modifying SQL queries to investigate anomalies and drive insights

Responsibilities

• Investigate risk and analyze large datasets to identify anomalies and trends that can be used to identify abuse at scale.
• Deliver results in highly ambiguous and fast-moving environment
• Use high-level judgment to own complex investigations and enforcement decisions driven through data.
• Write deep dive documents summarizing investigations and proposing solutions
• Foster collaboration across different departments to deliver comprehensive solutions
• Support teams in responding to, investigating and managing escalations around different types of abuse.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree