Risk Manager
About The Position
MV Transportation is seeking a dedicated, experienced Risk Manager to oversee all aspects of risk management, safety investigations, and claims handling for a potential contract in Southern California. This on-site position is responsible for ensuring that all collisions, incidents, and insurance claims are thoroughly investigated and responded to in full compliance with contract scope-of-work requirements. The Risk Manager will serve as the primary point of contact for all Agency-related risk management matters and must be available and responsive at all times via mobile phone, email, or text message. This role is exclusively assigned to the potential contract and plays a crucial role in mitigating risk exposure, supporting safe operations, and driving continuous improvement in loss prevention efforts.
Requirements
- Preferred 4-year degree or combination of relevant education and experience in related field.
- Minimum of three (3) years of professional experience in transportation-industry insurance claims management.
- Direct experience in evaluating collisions, incidents, and implementing loss prevention strategies within a transportation environment.
- Strong knowledge of claims processes, incident documentation, and insurance protocols.
- Excellent interpersonal and communication skills, with the ability to interact effectively with clients, drivers, insurance providers, and internal teams.
- Proficiency in using standard office software (Microsoft Office Suite) and incident management systems.
- Availability to respond 24/7 to Agency-related risk management issues.
Nice To Haves
- Experience working within a paratransit, fixed-route, or demand-response transit system.
- Familiarity with Agency operating procedures and service delivery expectations.
- Certification in risk management, safety, or claims handling (e.g., ARM, CSP, or similar).
Responsibilities
- Lead timely investigations of all collisions, incidents, and claims in accordance with contract requirements, ensuring accurate documentation, analysis, and resolution.
- Manage all insurance claims related to the contract, collaborating closely with internal teams, insurance carriers, and third-party administrators to ensure efficient processing and resolution.
- Develop, implement, and monitor proactive safety and loss prevention strategies to minimize risk exposure and enhance operational safety performance.
- Ensure compliance with MV Transportation policies, Agency service requirements, and applicable local, state, and federal regulations related to risk management.
- Be accessible and responsive at all times for Agency-related risk issues via phone, text, and email to provide immediate support and coordination.
- Support safety training initiatives by providing feedback from incident investigations and offering recommendations to reduce future risks.
- Analyze trends in incidents, claims, and collisions to prepare regular reports, identify root causes, and recommend corrective actions.
- Serve as the primary liaison with Agency staff on all matters related to risk management, claims, and incident resolution.
Benefits
- Equal Employment Opportunity
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
