Risk Management & Quality Program Manager

Benton County•Corvallis, OR

2d•Onsite

About The Position

Directs the Health Services-wide Risk Management and Quality Improvement Program across divisions, programs, and service sites to reduce patient safety events, mitigate organizational risk, and improve clinical, operational, and service outcomes for Health Services patients, clients, and community members. This position provides Health Services-wide program direction for risk management, patient safety, grievance response, quality infrastructure, performance improvement, and regulatory readiness. The position establishes standards, policies, workflows, and accountability mechanisms that govern how Health Services programs identify risk, respond to safety events, implement corrective action, and improve quality performance. Supervises population health and patient/community engagement functions that directly support patient outcomes and access.

Requirements

Bachelor’s degree from an accredited college or university in a field related to area of assignment
5 years of progressively responsible professional experience in area of assignment, including at least 2 years of supervisory experience.
An equivalent combination of education and experience may be accepted.
Applicants must have at least 6 months of work experience to receive equivalency.
Hiring is contingent upon the successful completion of a background check.
Valid Oregon driver's license or the ability to obtain.
This position requires driving and may require use of a personal vehicle.
Experience with electronic health records and incident reporting/quality reporting systems required.
Must possess, or obtain within 30 days of hire, a valid Oregon driver’s license.
Must pass a criminal history background investigation.

Nice To Haves

Supervisory experience required; experience leading cross-functional improvement work.
Bachelor’s degree required (nursing, public health, healthcare administration, quality, or related field).
Demonstrated experience in healthcare risk management and quality improvement (FQHC/community health experience strongly preferred).
Knowledge of healthcare regulations and standards relevant to risk, patient safety, and quality improvement (e.g., HRSA expectations, HIPAA collaboration, etc.)
Preferred certifications: CPHQ and/or CPHRM (or ability to obtain within a defined timeframe)
Excellent change-management and communication skills (written, oral, and presentation skills)

Responsibilities

Directs the Health Services-wide Risk Management and Quality Improvement Program across divisions, programs, and service sites to reduce patient safety events, mitigate organizational risk, and improve clinical, operational, and service outcomes for Health Services patients, clients, and community members.
Provides Health Services-wide program direction for risk management, patient safety, grievance response, quality infrastructure, performance improvement, and regulatory readiness.
Establishes standards, policies, workflows, and accountability mechanisms that govern how Health Services programs identify risk, respond to safety events, implement corrective action, and improve quality performance.
Supervises population health and patient/community engagement functions that directly support patient outcomes and access.

Benefits

11 Paid Holidays + 2 Floating Holidays + 8 hours of vacation accrual every month + sick leave!
Vacation accrual increases with years of service.
$0 Health Insurance Premium!
Medical, Dental and Vision - cover your eligible family members without additional premium.
County contributes up to $1,900 per year to your Health Savings or Health Reimbursement account, depending on plan and personal contributions.
Health Savings Account funds roll over from year to year.
Dependents up to age 26 are covered.
Generous employer paid contributions!
After 6 months of employment: The County makes a retirement contribution of 6% of your salary towards Oregon PERS.
The County makes a deferred compensation 457b plan contribution of 1.5% of your salary.
A free and award-winning wellness program
Interactive and personalized approach focused on your whole health.
Onsite and virtual seminars, wellness challenges and fun activities.
Monetary incentives and cool prizes to engage everyone and meet your individual needs.
100% employer-paid coverage for AD&D ($100,000), Life ($50,000), and Long-Term Disability coverage.
Supplemental plans are available at reasonable rates.
Eligible veterans who meet the qualifications will be given veterans' preference.