Risk Management Administrator – Dealership Operations

Auto Services UnlimitedIndependence, OH
8d

About The Position

The Risk Management Administrator supports the dealership management group by ensuring full compliance with insurance regulations, carrier requirements, and internal risk-management practices, as well as assisting with reporting requirements for the Dealership’s lending partners. This role focuses heavily on Garage Keepers Liability, Workers’ Compensation, General Liability, and other dealership-specific coverages. The administrator, reporting to the General Counsel’s office, conducts internal insurance audits, supports claims handling, monitors regulatory updates, and ensures all service, sales, and operational departments adhere to approved insurance protocols. In addition, the administrator will assist with preparing and tracking regular compliance reporting to financial institutions. The ideal candidate has experience in insurance operations, strong attention to detail, and a solid understanding of automotive industry risk exposures.

Requirements

  • Excellent organizational, analytical, and communication skills.
  • Proficiency with claims systems, compliance platforms, and Microsoft Office Suite.

Nice To Haves

  • Dealership or automotive retail experience strongly preferred.
  • Working knowledge of Garage Keepers Liability, Workers’ Compensation, and insurance lines.
  • Bachelor’s degree in Business, Risk Management, Insurance, or equivalent experience.

Responsibilities

  • Review and maintain compliance standards for Garage Keepers Liability, including proper documentation of customer vehicles, repair orders, key-tracking practices, and shop safety procedures.
  • Conduct periodic audits of service drive, shop operations, and lot organization to ensure compliance with carrier requirements.
  • Monitor coverage limits, endorsements, and policy updates related to garage operations, loaner vehicles, test drives, and inventory.
  • Work with HR on workplace injury reports, track trends, and assist in claims documentation and communication with carriers.
  • Verify completion of safety audits, incident investigations, and corrective action follow-ups.
  • Conduct routine internal reviews of insurance files, policy documents, claims records, certificates of insurance, and vendor compliance.
  • Assist with annual renewals for garage keepers, workers’ comp, auto liability, cyber, property, and umbrella programs.
  • Maintain communication with brokers, carriers, and legal partners regarding coverage changes, claims, or regulatory issues.
  • Monitor state-specific dealership insurance regulations and ensure policies are updated and distributed accordingly.
  • Develop and maintain dealership insurance SOPs, compliance checklists, and training guides.
  • Assist with financial reporting requirements to lenders
  • Organize and maintain reporting information
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