RV Dealership Operations Manager

Bretz RV & Marine • Lake Crystal, MN

5d • $95,000 - $115,000

About The Position

Bretz RV & Marine is expanding to Mankato, MN! While this is our first Minnesota location, we’re a well-established, family-owned dealership with multiple locations across Montana, Washington, and Idaho. We’re known for our team-first culture, strong leadership, and commitment to delivering an exceptional customer experience. We’re seeking an Operations Manager to lead the Parts and Service departments at our new dealership. This is a hands-on leadership role and a unique opportunity to help build a store from the ground up. We believe the best dealerships are built by teams that work together. Our leaders lead from the front, support their teams during busy times, and focus on efficiency, accountability, and customer satisfaction. If you’re a collaborative leader who enjoys problem-solving and building strong teams, this role is for you. The employer has identified this position as a safety-sensitive position and requires pre-employment drug screening, including for non-psychoactive THC.

Requirements

• Positive, team-oriented leadership style
• Strong customer service mindset
• Ability to adapt in a fast-paced dealership environment
• Alignment with our Core Values: Passion, Teamwork, Growth, Family, Profitability
• 3–5+ years of management experience in RV, Marine, Automotive, or Powersports
• Experience overseeing multiple departments (service/parts preferred)
• Strong background in hiring, training, and performance management
• Knowledge of DMS systems, inventory control, and scheduling
• Understanding of warranty processes and service operations
• Budgeting, reporting, and performance metric experience
• Excellent communication and problem-solving skills

Nice To Haves

• Forklift experience preferred

Responsibilities

• Oversee daily operations of Parts and Service departments
• Manage technician and advisor scheduling and workflow
• Monitor warranty claims, service issues, and customer escalations
• Maintain inventory control and operational efficiency
• Partner with Sales and Finance teams to support dealership success
• Ensure compliance with safety standards and company policies
• Other duties as assigned

Benefits

• Excellent earning potential and advancement opportunities.
• Comprehensive medical benefits package with multiple plan options, including vision and dental.
• 401(k) retirement plan with employer match.
• Compliance with MN State's specific laws regarding benefits and leave, including paid sick leave and family leave.
• Employee discounts and borrowing programs.
• Profit-sharing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed