Risk Management Administrator Assistant

The Townsend Corporation•Muncie, IN

13d•Onsite

About The Position

We are seeking a detail-oriented and motivated Risk Management Administrative Assistant to join our Risk Management team at our corporate office in Muncie, IN. This is an entry-level role that will support the efficient operation of the Risk Management by performing a variety of clerical and administrative tasks. Responsibilities include data management, filing, maintaining confidential claim information, and supporting various RM processes to keep operations running efficiently. To succeed in this role, candidates must demonstrate strong communication and interpersonal skills, an upbeat and professional attitude, and the ability to manage multiple tasks at once. Attention to detail, organizational skills, and time management are essential.

Requirements

High School Diploma or equivalent
Minimum 2 years’ experience in data entry, HR, or administrative tasks
Familiarity with office procedures, file management systems, and standard office equipment.
Strong organizational and time management skills.
Excellent communication and people skills.
Ability to work independently and meet deadlines.
Must meet all physical requirements and pass screens.
Legally authorized to work in the US.

Nice To Haves

Bilingual English/Spanish

Responsibilities

Investigation and Claim File Management: Create and maintain physical or digital files for claim to securely store relevant documents.
Data Entry & Accuracy: Enter, update, and maintain data in spreadsheets, databases, and internal systems
Completion of entry level office tasks.
Contacts potential claimants.
Communicates with insurance companies.
Assists in providing certificates of insurance.
Answering phone calls and maintaining call log.
Duties and responsibilities may change with or without notice.
Duties and responsibilities can be assigned as necessary.
Collaboration & Confidentiality: Work with team members to confirm accuracy and consistency of data while handling confidential information with discretion.