Risk & Governance Case Manager (Financial Crime)
About The Position
This is a key role within Financial Crime, sitting at the heart of our governance and control framework. As a Financial Crime Risk & Governance Manager, you’ll work within our Economic Crime Prevention function, and you’ll support consistent, high-quality decision-making across complex and high-risk financial crime cases. You’ll provide challenge, oversight and guidance to ensure decisions are well-evidenced, aligned to policy, and meet regulatory expectations. You’ll work closely with operational teams, senior leaders and business partners and specialist functions, helping to ensure decisions are robust, defensible and consistent across the function.
Requirements
- Approximately 4-6 years of experience in Financial Crime (e.g. AML, ODD/KYC, Transaction Monitoring or Investigations)
- Good understanding of regulatory expectations and financial crime risk frameworks
- Proven ability to make sound, risk-based decisions in complex scenarios
- Strong attention to detail, with the ability to assess written rationale and supporting evidence
- Excellent communication skills, particularly in delivering clear and constructive feedback
- Ability to work at pace whilst maintaining high quality and control standards
Nice To Haves
- Experience operating within governance or approval frameworks
- Experience coaching or influencing decision-making across teams
- Exposure to audit, QA or second-line oversight environments
Responsibilities
- Review and approve high-risk customer and case decisions in line with delegated authority frameworks
- Assess whether case rationale is clear, evidence-based and regulator-ready
- Provide clear outcomes, including approvals, declines, or approvals with feedback
- Ensure decisions align with Financial Crime policies, risk appetite and regulatory standards
- Identify trends, gaps and improvement opportunities to strengthen decision quality
- Maintain accurate records to support audit and regulatory requirements
- Escalate risks, issues and concerns appropriately
- Apply a strong risk-based approach, focusing scrutiny on higher-risk cases
- Work closely with Team Managers, QA and technical teams to ensure consistency and alignment
- Provide SME guidance and support to operational colleagues
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Flexible benefits you can adapt to your lifestyle
- 30 days’ holiday, plus bank holidays
- A range of wellbeing initiatives and generous parental leave policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
