Risk Control Manager

Leonard's Express • Farmington, NY

20h • Onsite

About The Position

We’re expanding our Risk Control Department and looking for a compliance centered, Risk Control Manager who can bring their energy and ideas to life across fleet of drivers. If you can think through cross-functional initiatives with a drive to foster a culture of safety, you’ll fit right in.

Requirements

• High school diploma required; bachelor’s degree preferred
• Minimum 2 years of verifiable experience in a similar role
• Experience in a supervisory position preferred
• Strong familiarity with Microsoft Office, Adobe tools, & TMW
• Must be available for on-call duties with either drivers or dispatch
• Occasional travel for professional development and/or company terminal meetings
• A sharp eye for detail backed by strong organizational, record-keeping, and time-management skills
• Clear, professional communication — written, verbal, and interpersonal — with a natural ability to support drivers and internal partners
• The ability to juggle multiple priorities, stay focused under pressure, and consistently meet deadlines
• A self-motivated work style that allows you to take ownership of tasks while collaborating seamlessly with the team
• A positive, solutions-oriented mindset that helps you coach, problem-solve, and deliver excellent service in every interaction

Responsibilities

• Champion a company-wide safety culture by educating employees, reinforcing best practices, and ensuring safety becomes part of every department’s daily workflow
• Coach drivers through positive, skills-based development, using telematics, DOT inspections, and HOS data to help drivers improve performance and remain compliant
• Lead quarterly one-on-one driver coaching sessions focused on safe driving habits, professional growth, and Leonard’s commitment to getting every driver home safely
• Conduct accident investigations including documentation, reporting, DOT-reportability assessments, and coordination of post-accident procedures
• Monitor daily compliance metrics such as HOS violations, telematics alerts, and inspection results, providing timely coaching and corrective guidance
• Facilitate weekly safety and orientation training covering HOS rules, accident procedures, and company policies
• Coordinate company-wide safety meetings and contribute to new training programs that strengthen driver knowledge and reduce risk
• Collaborate with Terminal Directors and Driver Advocates to apply the Driver Corrective Action Plan and maintain clear communication on driver performance
• Support injured employees by initiating workers’ compensation claims and ensuring proper reporting and follow-up
• Provide exceptional customer service by responding promptly to driver and company concerns, including after-hours on-call support
• Stay current on industry regulations and safety trends, updating internal documentation and advising leadership on key changes

Benefits

• You’ll be part of a growing, forward-thinking safety department supporting a broad spectrum of drivers, logistics providers, and warehouse personnel.
• Your work will directly shape how our companies communicate, grow, and attract talent.
• Equal Opportunity & Compliance
• Leonard’s Express is an Equal Opportunity Employer and complies with all applicable federal, New York, and Idaho employment laws.
• We provide reasonable accommodations for applicants and employees with disabilities in accordance with the ADA.
• Leonard’s Express participates in E-Verify to confirm employment eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED