Risk Analyst

Corpay • Brentwood, TN

1d • Hybrid

About The Position

Corpay is currently looking to hire a Risk Analyst within our Comdata division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN. In this role, you will investigate risk-related cases, identify fraud trends, and support internal teams with fraud-related issues. You will report directly to the Risk Management Supervisor and regularly collaborate with Risk Management, Customer Support, and other internal departments.
Please note; Working shifts are Monday, Tuesday, Thursday, Friday and Saturday from 9am - 4:30pm. Having Wednesdays and Sundays off.

Requirements

• Minimum of 1+ years in a relevant risk management role or equivalent experience
• Working knowledge of transaction fraud recognition, remediation, and analysis
• Strong understanding of loss prevention and fraud pattern identification
• Excellent organizational, time management, and communication skills
• Analytical ability to detect suspicious activity and remain composed under pressure
• Familiarity with bankcard products and commercial credit portfolios
• Understanding of data storage and manipulation principles
• Basic proficiency in Outlook and Microsoft Office
• Ability to sit at a workstation for 8 hours/day using a computer and phone

Responsibilities

• Investigating transaction fraud cases from the monitoring tool queue
• Responding to customer transaction verifications via email
• Supporting internal departments with fraud-related issues via phone and email
• Communicating effectively with coworkers, team leads, and customers
• Managing group inbox emails within SLA timeframes
• Maintaining attention to detail to mitigate errors and enhance customer experience

Benefits

• Overtime and quarterly bonus available
• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrolment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed