Risk Analyst

Acosta • Jacksonville, FL

3d

About The Position

The Risk Analyst supports the Risk Management team in administering the company’s claims programs, with a primary focus on Workers’ Compensation and casualty claims. This role assists with claims reporting, documentation, coordination with third-party administrators and insurers, and follow-up with internal stakeholders to help ensure timely, accurate, and effective claims resolution.

Requirements

• Associate or bachelor’s degree in Risk Management, Insurance, Business, or a related field preferred; equivalent experience will be considered.
• 1–2+ years of related claims, risk management, insurance, or administrative support experience required.
• Experience with Workers’ Compensation, casualty claims, or claims handling preferred.
• Basic understanding of insurance terminology, claims processes, risk management practices, and workplace safety standards.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Experience with claims management or risk management systems preferred; willingness to learn required.
• Knowledge of risk management, insurance, loss control, Workers’ Compensation, claims processes, OSHA regulations, and workplace safety standards.
• Strong organizational skills with the ability to manage multiple claims, programs, priorities, and deadlines.
• Excellent written and verbal communication skills, including the ability to prepare reports, documentation, summaries, and stakeholder updates.
• Strong analytical and problem-solving skills with the ability to evaluate claim information, identify trends, and recommend practical solutions.
• Ability to work independently, exercise sound judgment, maintain confidentiality, and handle sensitive information appropriately.
• Ability to collaborate cross-functionally, influence others, and support safety, compliance, and continuous improvement goals.
• Ability to adapt to changing regulatory requirements, business needs, and organizational priorities.

Responsibilities

• Review incoming claims to determine validity, completeness, liability, exposure, and whether additional documentation is needed.
• Coordinate with third-party administrators, insurers, internal departments, vendors, and legal counsel to support accurate and timely claims handling and resolution.
• Monitor claim status, manage multiple claims simultaneously, and prioritize work based on urgency, complexity, financial impact, and legal status.
• Gather and evaluate supporting documentation, including incident reports, contracts, correspondence, and other relevant claim materials.
• Collaborate with internal and external resources to develop action plans that move claims toward resolution.
• Prepare claims reports, summaries, recommendations, and updates for internal stakeholders and management.
• Identify claim trends, recurring issues, or potential risk areas that may require escalation, policy updates, or risk mitigation strategies.
• Provide guidance to field teams on incident reporting procedures, claims documentation, risk practices, and safety-related expectations.
• Support compliance with applicable laws, regulations, company policies, and workplace safety standards related to claims, risk, and safety.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree