Risk Analyst II

Boulevard

1d•$101,000 - $119,000•Remote

About The Position

Integrated payments processing is a core component of Boulevard’s industry-leading business management platform. Processing over $3B annually and growing fast, we have ambitious goals for our payments business and are looking for a Risk Analyst to help review and approve merchant applications, monitor customer transactions for potential risk, and handle payments-related customer escalations. The Risk Analyst II conducts the reviews of new merchants as they are onboarded to ensure compliance with our internal policies, our processors guidelines, card brand rules as well as federal regulations. They also make recommendations for enhancements that will streamline the underwriting process and improve the merchant experience.

Requirements

High School Diploma minimum, Bachelor's degree preferred
3 - 7 years of experience in the payment industry, with a focus on underwriting, transaction monitoring, customer support and/or fraud/risk management
Proficiency with Microsoft Office Suite/Google, especially Excel/Sheets
Familiarity with merchant processing platforms and applications
Knowledge of card brands (Visa, Mastercard, etc.) rules and regulations
Awareness of PCI compliance
Ability to read and understand credit card processing statements
Strong analytical skills, attention to detail, and research capabilities
Able to research and make decisions on complex merchant-related issues then relay findings
Comfortable reaching out to customers directly via email or phone calls to review merchant application details
Autonomous work ethic, comfortable in a digitally connected environment

Nice To Haves

Experience with SQL, Tableau or Sigma is a plus

Responsibilities

Conduct comprehensive merchant application reviews and analyses, covering Know Your Customer (KYC) and Anti-money laundering (AML) rules
Review and analyze flagged transactions and other alerts, making well-reasoned recommendations around compliance with payments processing standards
Assist in the development of fraud detection & risk management systems and tools, suggesting enhancements as needed
Review merchant transaction history to assess risk level and make approval recommendations for various payment processing limits
Manage inquiries and requests from customers, partners, and internal teams
Collaborate with internal teams, including Onboarding and Customer Support, and external partners on payment processing-related matters

Benefits

Competitive base pay and performance bonus eligibility
Equity participation for all full-time employees
Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage
An annual $1,200 HSA employer contribution for eligible plans
100% covered dental, vision, life, and disability insurance
12 weeks of fully paid U.S. parental leave
Flexible paid time off
10 U.S. company holidays
$200 home office setup allowance
$50 monthly WFH reimbursement
$200 quarterly Boulevard Bucks
One Medical membership
Employee Assistant Program