Program Specialist - Risk Analyst I

City of Stockton•Stockton, CA

About The Position

The Risk Analyst I is an entry-level, part-time position in the Risk Services division of the Human Resources Department. Under general direction, the role provides administrative, statistical, claims, and confidential staff analysis and supports risk management projects and claims-management activities across the City’s self-insured and fully insured programs. These programs may include workers’ compensation, general liability, property, safety, industrial disability retirements, ergonomic evaluations, subrogation, ADA accommodations, contracts, and insurance renewals and approvals. The position evaluates cases and makes recommendations on litigation and settlements, helps develop statistical data, reports, policies, and other materials, and recommends actions related to insurance, loss control, risk allocation or transfer, and claims. The Risk Analyst I is distinguished from the Risk Analyst II by performing less than the full range of duties assigned to the II level. Incumbents initially learn assigned operations and City and Department policies and procedures under close supervision. The position works up to 19.5 hours per week and no more than 960 hours per fiscal year; the assignment ends when the allotted hours are reached. Assigned hours follow the City of Stockton’s 9/80 schedule and vary within the stated weekday schedules, with alternating Fridays off. The position is at-will, unclassified, and unrepresented. A background investigation, including fingerprinting, is required before appointment.

Requirements

Bachelor’s degree from an accredited college or university, with major coursework in business, public administration, or a closely related field, or an applicable qualifying substitution of related City of Stockton experience for education.
One year of experience adjusting or processing claims, administering a comprehensive safety program, or working in a closely related field; experience must be directly related to the role’s responsibilities.
Valid California driver’s license.
Knowledge of claims, insurance, risk and loss control, workers’ compensation, medical terminology, applicable laws, file management, statistical concepts, business computer applications, self-insurance, insurance processing, administrative methods, loss control, asset protection, and customer service.
Skill in collecting, evaluating, and interpreting information; using databases and office software; preparing reports; investigating accidents; interpreting and applying laws and regulations; maintaining records; exercising judgment; prioritizing work; communicating effectively; and establishing effective working relationships.
Ability to analyze insurance provisions, risks, exposures, losses, and complex risk-management problems and recommend effective courses of action.
Successful completion of a pre-appointment background investigation, including fingerprinting.

Nice To Haves

Public-sector or public-agency experience is desirable.

Responsibilities

Perform analytical work under the direction of the Risk Manager or designee, applying technical skills and knowledge related to risk and loss-control activities.
Research and assemble information from a variety of sources for forms and reports.
Organize and maintain general safety and Cal-OSHA files and reporting.
Conduct on-site inspections of City facilities for compliance with the occupational health and safety program.
Administer ergonomic assessments and training, and assist departments with occupational health and safety program review.
Research past claim issues for the Special Event Committee and recommend loss prevention, loss reduction, and risk allocation or transfer methods.
Contact injured employees; obtain and review workers’ compensation claims; and determine appropriate action for cases.
Assist City departments with insurance, subrogation, and other claim-support functions.
Research and review policies related to risk programs.
Assist with claim investigations, assess compensability issues, monitor claim activity, and recommend settlements.
Prepare and distribute information about workers’ compensation leave, temporary disability, and 4850 benefits eligibility and status.
Explain claims status, policies, requirements, rules, regulations, and procedures.
Facilitate return-to-work efforts for claims involving temporary and permanent restrictions.
Review legal and medical correspondence and identify issues.
Analyze requests and assignments related to industrial disability retirements.
Identify and assess liability, property, and workers’ compensation loss exposures, and implement appropriate loss-control programs and training.
Communicate and report regularly to City departments and divisions; advise and assist them with safety, loss-control, and cost-containment plans.
Coordinate division work with City departments, outside agencies, and concerned citizens; consult with the City Attorney on potential liability; and provide risk-management consultation to departments.
Assist legal counsel with litigation preparation; explain and coordinate plans for proposed projects; respond to public inquiries; and prepare or review studies and reports, including reports for the City Council or City Manager.
Manage industrial or non-industrial risks that may affect employee performance, workplace safety, or public safety, and participate in workplace-violence threat assessments.
Represent the City professionally and foster integrity, service, inclusion, collaboration, and positive working relationships.
Perform related duties as assigned.