Risk Advisory Associate

Fifth Third Bank • Cincinnati, OH

3d • $71,100 - $145,900 • Onsite

About The Position

The Risk Advisory Associate supports the delivery and administration of insurance and risk-management solutions within Strategic Client Advisory Solutions. The role provides case-management, policy-administration and analytical support to the Director and Senior Risk Advisory Consultant, helping move client needs from wealth strategy assessment through application, underwriting, policy delivery and ongoing service. The Associate coordinates documentation, policy exceptions, carrier and third-party activity, and workflow tracking so senior consultants can focus on client advice and complex solution design. The role also develops foundational risk-advisory expertise and may support defined client and advisor interactions under appropriate guidance.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Three or more years of insurance, wealth management, financial planning, banking operations or comparable client-service experience.
• Appropriate state insurance licenses for Life, Health and Long-Term Care are required within the timeframe established by Fifth Third licensing guidelines.
• Demonstrated ability to manage detailed workflows, documentation and multiple deadlines accurately.
• Organizing multiple cases, requirements, deadlines and stakeholders through completion.
• Preparing, reviewing and maintaining insurance and client documentation with close attention to detail.
• Communicating professionally, following through on commitments and resolving routine service needs.
• Gathering data, reviewing policy information and preparing organized materials for senior review.
• Following policies, protecting confidential information and escalating concerns appropriately.

Nice To Haves

• Familiarity with life, disability, long-term care or annuity products, underwriting and policy-service processes.
• Experience with CRM, carrier portals, workflow tools and Microsoft Office applications.
• Working effectively with consultants, advisors, clients, carriers and operational partners.
• Building technical knowledge and taking on increasingly complex case and client responsibilities.
• Progress toward CLU, ChFC, CFP or another relevant insurance or financial-planning designation.

Responsibilities

• Coordinate assigned insurance cases from intake through underwriting, issue and delivery; track requirements, deadlines, approvals and follow-up items.
• Prepare and process applications, policy changes, exception requests, service forms and related documentation accurately and within established standards.
• Gather client and policy information, organize existing coverage, prepare preliminary analyses and support the risk-assessment component of the wealth strategy process.
• Request and organize carrier illustrations, quotes and marketing summaries; support comparison materials and presentation preparation for consultant review.
• Respond to routine inquiries, coordinate outstanding requirements and communicate case status to clients, advisors and internal partners within role authority.
• Work with carriers, underwriters, transfer companies and other providers to resolve requirements and support timely implementation.
• Maintain accurate CRM, pipeline, electronic file and case-note information; ensure documentation is complete and readily available for review.
• Assist with in-force policy data collection, annual reviews, premium tracking and identification of items requiring consultant attention.
• Follow licensing, privacy, documentation, suitability, escalation and operational requirements; promptly raise exceptions or concerns.
• Provide flexible coverage across regions, contribute to process improvements and build technical knowledge through coaching, training and progressively complex assignments.
• Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team's and the company's mission.

Benefits

• Comprehensive benefits and differentiated compensation offerings
• Eligible to participate in an incentive compensation plan
• Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level