Risk Advisor, ICHRA

Smith Brothers Insurance•Glastonbury, CT

4d•Hybrid

About The Position

The ICHRA Risk Advisor is responsible for driving new business growth by selling Individual Coverage Health Reimbursement Arrangement (ICHRA) solutions to employers. This role combines consultative sales with subject matter expertise, partnering with clients to design, communicate, and implement modern benefits strategies while helping build and scale the agency’s ICHRA practice.

Requirements

Demonstrated success in prospecting, pipeline development, and closing complex consultative sales.
Strong understanding of ICHRA strategy, compliance, and employee benefits landscape.
Ability to communicate complex concepts clearly to C-suite and HR decision-makers.
Strong presentation, facilitation, and client education skills.
Entrepreneurial mindset with the ability to both sell directly and help build a new practice.
Ability to simplify complex information into clear, client-friendly guidance.
Strong analytical and problem-solving skills, with the ability to translate data into recommendations.
Highly organized with the ability to manage multiple priorities in a fast-paced environment.
Collaborative, team-oriented approach with a strong client-first mindset.
Comfort working independently while contributing to a broader growth strategy.
Proficiency with agency management systems, carrier platforms, and technology-enabled tools
Commitment to continuous learning and staying ahead of industry trends.
Flexibility and willingness to take on additional work and projects assigned.
Strong MS Office skills, experience with agency management systems, and carrier platforms.
Proficient with AI tools, AI assisted workflows, and ability to learn new/future technologies and tools.
Self-motivated, strong work ethic, adaptable, stress tolerance to overcome hurdles.
Team player who consistently defaults to good.
3–5+ years of experience in employee medical benefits sales, voluntary benefits sales, or insurance administrator sales preferred.
Active Life & Health license in good standing.
Bachelor’s degree in business, finance, risk management, or related field preferred; high school diploma or equivalent required.
Must be authorized to work in the United States on a full-time basis without Company sponsorship.

Responsibilities

Prospect, qualify, and close new ICHRA opportunities with employers of varying sizes.
Build and maintain a strong pipeline to achieve new business goals and revenue.
Lead client-facing meetings, including discovery, strategy discussions, and proposal presentations.
Educate employers on ICHRA strategy, financial models, compliance considerations, and plan design.
Deliver presentations, webinars, and group education sessions to clients and prospects.
Develop tailored solutions and strategic recommendations aligned to client goals and workforce needs.
Support pre-sale analysis including plan design, cost modeling, and implementation strategy.
Represent the agency at networking events, conferences, and carrier, TPA, and vendor partner meetings.
Collaborate with internal teams (implementation, service, and enrollment) to ensure a strong client experience.
Partner with Brand Marketing to develop and deliver sales tools, proposal templates, market insights, and thought leadership that strengthen our position as an ICHRA specialist.
Contribute to the development and continuous improvement of the ICHRA practice, processes, and offerings.
Stay current on ICHRA regulations, market trends, and competitive landscape to inform clients and strategy.
Utilize the agency management system for daily activities, documentation, and assigned tasks.
Engage in ongoing professional development and training to strengthen skills, knowledge, and effectiveness.
Ensure compliance with agency processes, confidentiality standards, and quality metrics.
Work on projects and other work as assigned.
Effectively use MS Office, standard office applications, and other technologies.
Skillfully use AI tools (Copilot, ChatGPT, etc.) to aid work and efficiency.
Work effectively with all team members, provide backup support, and contribute to team collaboration.
Demonstrate alignment with our purpose, values, and culture.