RISE Program Manager / Vocational Support Manager
About The Position
Project Genesis is seeking a RISE Program Manager to provide leadership and oversight for its RISE vocational services program and develop job sites and career exploration opportunities for Bureau of Rehabilitation, ABI, and SESS program clients. The role focuses on developing community partnerships, supporting individuals with disabilities in achieving employment goals, and leading Job Coaches and Job Developers. The manager coordinates vocational services and employment activities, works with referral partners, and monitors program quality, outcomes, documentation, and contract requirements. The position also oversees staff scheduling and development, program finances and billing, outreach, and accurate recordkeeping in accordance with agency policies and procedures. The role requires working in the office at least two days per week and driving throughout Connecticut, including Hartford, Middlesex, New London, and Windham Counties.
Requirements
- Bachelor's degree required.
- Strong leadership, communication, organization, and relationship-building skills.
- Valid driver's license, reliable transportation, good driving record, and proof of insurance and registration required.
- Must be able to work in the office at least two days per week.
- Must drive throughout Connecticut, including Hartford, Middlesex, New London, and Windham Counties.
Nice To Haves
- Knowledge or experience in sales, telemarketing, business development, or employer outreach preferred.
- Experience working with individuals with disabilities, vocational rehabilitation, employment services, or related programs is highly desirable.
Responsibilities
- Lead, supervise, train, and support Job Coaches and Job Developers.
- Develop relationships with local employers and identify meaningful employment and career exploration opportunities for clients.
- Coordinate vocational services, client placements, interviews, and job development activities.
- Work with Bureau of Rehabilitation Services (BRS) counselors and other referral partners.
- Monitor client and employer satisfaction, program quality, outcomes, documentation, and contract requirements.
- Develop staff schedules, monitor workloads, and ensure services meet client and program needs.
- Support recruitment, onboarding, performance management, and professional development of program staff.
- Monitor program revenue, expenses, staffing resources, and monthly billing.
- Promote RISE services through networking, community outreach, and professional relationships.
- Participate in meetings, intakes, client assessments, and other activities that support successful employment outcomes.
- Maintain accurate client, employee, and program records and ensure compliance with agency policies and procedures.
Benefits
- Medical and dental insurance.
- 401(k) with profit sharing.
- Life insurance and long-term disability insurance.
- Paid time off and paid holidays.
- Employee Assistance Program (EAP).
- Supportive team committed to helping clients and employees succeed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
