RISE Cloud Architect and Advisor, Global Cloud Operations, Chicago

SAP•Oak Brook, IL

1d•Hybrid

About The Position

This role is within SAP's Customer Success organization, specifically in the Cloud Architecture & Advisory team (CAA). The Cloud Architect Expert will serve as the primary technical point of contact for customers, collaborating with internal teams. The position focuses on supporting strategic customers throughout the sales cycle of Cloud deals, particularly concerning RISE Private Cloud offerings. It involves understanding and presenting technical details, building customer-specific cloud roadmaps, gathering technical requirements, assessing security and network needs, and working with delivery and engineering teams. The role also includes presenting the value proposition of SAP private cloud on hyperscale platforms (AWS, Azure, GCP), conducting technical assessment workshops, guiding customers on technical aspects like Business Continuity, Security & Compliance, and Networks, and acting as an orchestrator of experts. The Cloud Architect Expert will be a Trusted Advisor to virtual account teams and customers on all technical aspects of SAP RISE.

Requirements

High proficiency in customer communications and presentations is required.
High proficiency in the SAP product portfolio, offerings, and industry solutions.
Good understanding of SAP solutions (releases, platform interdependencies, etc.).
Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
Good understanding of capabilities of at least one Hyperscale Clouds (AWS; MS Azure or GCP).
Ability and willingness to be part of a global team of Cloud Architects.
Willingness to undertake customer-related travel on short notice.
Fluency in English is a MUST, any other language is an asset.
8+ years of customer-facing SAP Technical Consulting experience.
8+ years of solution design, enterprise architecture, and or SAP implementation.

Nice To Haves

2+ years of customer-facing pre-sales and cloud architecture role is an advantage.
SAP NetWeaver, OS/DB migration, SAP HANA, TOGAF certifications are a plus.
Experience and certifications with IaaS Providers (AWS, MS Azure, or GCP) are a big advantage.
SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
Cloud security including Cyber Security, Encryption, and key management knowledge is preferred.

Responsibilities

Present RISE Private Cloud offering, technical details, and engagement model to internal and external stakeholders.
Build customer-specific cloud roadmaps to support cloud adoption and Business Transformations.
Gather as-is technical requirements and map them to to-be Enterprise cloud architecture.
Assess customer security and network requirements to make sure the SAP security architecture framework can meet customer requirements.
Work with SAP delivery and engineering teams to address customer-specific requirements.
Present the value proposition for SAP private cloud on Hyperscale clouds like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Conduct Technical Assessment workshops with customers to define the future Cloud architecture and support the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
Guide customers on all technical aspects like Business Continuity, Security & Compliance, Networks, etc.
Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
Act as Trusted Advisor to VAT and assigned customers on all technical aspects of SAP RISE.