Rigger

Bass Pro Shops•Hooksett, NH

1d•Onsite

About The Position

The Rigger uses mechanical and power tools to install and connect motors and accessories on boats or ATVs as per factory specifications or as specified on work orders. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The Rigger will rig boat packages per factory specifications and as specified on work orders. They will notify the Service Manager when rigging of a specified unit received from the manufacturer is not acceptable, if the unit has problems that need additional work, or when a customer’s request may not be possible or may cause a safety issue. The Rigger works in an efficient manner to maintain service schedules, prepares loose motors or trailers for delivery to customers, and tests each unit for proper and safe operation using established marine service procedures. They will follow work order procedures for requesting and obtaining parts, performing labor, and completing paperwork, including when requesting parts or performing labor not listed on the work order. The Rigger compiles warranty packages per the outlined process for every unit and properly completes the rigging checklist and assists with the inspection process for each unit. They will install optional equipment and/or accessories as per the customer’s request and maintain a clean and professional work area. All other duties as assigned.

Requirements

High School education or equivalent experience
Ability to deal with electrical systems and wiring when assembling engines and connecting all electrical/remote control attachments to a boat or ATV
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and effective working relationships with Management, coworkers and customers
Able to lift up to 50 pounds
Able to stand for extended periods
Ability to work in non-air conditioned environment

Responsibilities

Rig boat package per factory specifications.
Rig boat package as specified on work orders.
Notify Service Manager when rigging of specified unit received from manufacturer is not acceptable, if unit has problems that need additional work, or when customer’s request may not be possible or may cause a safety issue.
Works in an efficient manner to maintain service schedules.
Prepares loose motors or trailers for delivery to customer.
Tests each unit for proper and safe operation using established marine service procedures.
Follows work order procedures for requesting and obtaining parts, performing labor and completing paperwork and when requesting parts or performing labor not listed on work order.
Compiles warranty packages per outlined process for every unit.
Properly completes the rigging checklist and assist with inspection process for each unit.
Installs optional equipment and/or accessories as per customer’s request.
Maintains a clean and professional work area.