Rig Technologies Technician II
About The Position
At H&P, our people are our strength. Since 1920, Helmerich and Payne has been the industry’s most trusted partner in drilling productivity and reliability. As the world changes, so does our approach. We are changing the landscape of drilling by using cutting-edge rig technologies and drilling solutions to build upon a century of success, all while continuing to deliver better outcomes for our customers. At H&P, our people are our strength. We strive to continually lead with our Core Values that enable employees to develop on their H&P Journey. We believe that doing the right thing means creating a more diverse, equitable, and inclusive workplace that empowers our people to bring their authentic selves to work every day. Some companies offer career paths. We offer a Journey of a Lifetime. Let's go far, together. Hear directly from our employees, and leaders about their unique journeys at Helmerich and Payne . At a Glance: This position is primarily responsible for troubleshooting, repairs, monitoring and responding to industrial control system, satellite, network infrastructure and software problems utilizing testing tools and techniques. Coordinates upgrades and changes to satellite, network infrastructure and client server systems with operations management to minimize system impact. Follow-up, update and escalate reported problems using trouble-tracking system. Interface with vendor technical support groups to ensure proper escalation during installations, outages or periods of degraded system performance.
Requirements
- College Degree in Computer Science strongly preferred or 5-10 years related experience
- Cisco CNA certification preferred or 4-6 years working experience supporting LAN/WAN/WWAN environments.
- Must be willing to work a 14/14 rotating shift in support of 24/7 field operations. This includes working one week of day shift and one week of night shift
- Extended knowledge of Client/Server environments
- Extended knowledge of Microsoft Windows PC operating systems.
- Extended knowledge of Microsoft Windows server operating systems.
- Excellent communications and technical writing skills required.
- Able to work independently and complete assigned projects on time.
- Self-motivated, flexible and team-orientated.
- Strong troubleshooting and interpersonal skills.
- Must be committed to the H&P Way and H&P’s core values of Actively Caring, Service Attitude, Innovative Spirit and Teamwork.
Nice To Haves
- 4-6 years working experience supporting IP satellite network technology and telecommunications infrastructure
- 2-4 years working experience with industrial control systems infrastructure
- Ability to speak and write in Spanish is desirable.
Responsibilities
- Work a 14/14 rotating shift in support of 24/7 field operations
- Monitor voice/data network system utilization and reliability.
- Provide analysis of telecommunications and server hardware/software failures.
- Implementation and monitoring of satellite communications network.
- Troubleshoot hardware/software issues relating to LAN/WAN/WWAN infrastructure.
- Integrate new telecommunications, server, and network technology into existing infrastructure.
- Coordinate telecommunications, server, and network updates/repairs.
- Support for field operations.
- Complete assigned projects
Benefits
- Comprehensive medical, dental, vision, and life insurance
- Flexible Spending or Health Savings Accounts
- 401k match
- Paid Leave Plans
- Parental & Adoption Benefits
- Disability Coverage
- Employee Assistance Program
- Educational Assistance
- Learning & Development Opportunities
- Flex-scheduling available for qualifying positions to achieve work-life integration
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
