Ride Supervisor

Lucky Strike Entertainment • Riverside, CA

9h • Onsite

About The Position

Castle Park is looking for energetic, safety-focused leaders to join their team. At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Ride Supervisor and play a key role in leading ride operations, ensuring safety compliance, and delivering unforgettable Guest experiences. If you thrive in a fast-paced environment and enjoy leading teams, start making your own luck today! Applicants must be at least 18 years of age.

Requirements

• Must be at least 18 years of age.
• Prior experience operating rides or supervising in an amusement, attractions, or entertainment environment preferred.
• Strong leadership, communication, and decision-making skills.
• Proven safety-oriented mindset with the ability to enforce policies consistently.
• Ability to remain calm and decisive in high-energy or emergency situations.
• Willingness to learn and follow detailed operational procedures.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Ability to comply with all uniform and appearance standards.
• Successful completion of the International Ride Operator Certification (iROC) course is required (provided at no cost).

Responsibilities

• Oversee the daily operation of rides and attractions throughout the park.
• Supervise Ride Operators, ensuring all safety protocols and regulatory requirements are followed.
• Maintain efficient ride operations.
• Provide leadership on the floor to support Guests and team members.
• Act as safety leaders, operational experts, and Guest experience champions.
• Supervise, support, and coach Ride Operators to ensure safe and efficient ride operation.
• Ensure all rides and attractions are operated in compliance with Federal, State, manufacturer, and company safety regulations.
• Conduct and verify daily ride inspections prior to opening and throughout operating hours.
• Oversee ride opening and closing procedures and ensure proper documentation is completed.
• Monitor ride operations to ensure correct loading, restraint checks, and guest flow.
• Enforce height, weight, age, and wristband requirements for all rides and attractions.
• Maintain constant vigilance during ride operation and respond quickly to safety concerns or emergencies.
• Serve as the escalation point for Guest concerns related to rides and attractions.
• Communicate ride-related issues, incidents, or mechanical concerns to management and maintenance immediately.
• Ensure proper staffing levels for rides and attractions and assist with real-time adjustments.
• Train, audit, and mentor Ride Operators to ensure compliance and performance standards are met.
• Promote a culture of safety, accountability, and exceptional Guest service.
• Assist with crowd control, queue management, and ride capacity monitoring.
• Ensure lost and found procedures are followed and guest belongings are handled properly.
• Assist in other park departments as needed to support overall operations.
• Perform all other duties assigned by leadership.

Benefits

• Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides)
• $1 arcade play
• All-day play at Boomers, FECs & Waterparks
• Friends & family discounts
• Food & beverage discounts
• Special discounts on parties and group events
• Perks start on your first day
• Healthcare coverage
• A broad range of other benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees