Story Land - Ride Host (International)

Splish Splash Water ParkBartlett, NH
Onsite

About The Position

Story Land is seeking a safety-oriented and outgoing Ride Host to operate and assist with rides throughout the park. This role involves significant guest interaction and requires a customer service mindset to ensure a wonderful experience for all visitors. Ride Hosts are responsible for supervising, monitoring, and attending to park rides, including assisting with boarding, securing passengers, operating the ride, and ensuring safe disembarking. The ideal candidate will be at least 16 years old, able to work a flexible schedule including evenings, weekends, and holidays, and possess a strong safety-oriented mindset.

Requirements

  • Must be at least 16 years of age to comply with New Hampshire Child Labor Laws.
  • Ability to work flexible schedule, including evenings, weekends, and holidays.
  • Ability to comply with all uniform policies.
  • Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation.
  • Must demonstrate a willingness to learn and ability to follow instructions.
  • Must be guest-focused and also work well with other team members and supervisors.
  • Ability to read, write, and speak fluent English.
  • All Ride Hosts must go through the International Ride Operator Certification (iROC) course as a part of the training. Successful course completion is required for this position. There is no cost to the host for the course.

Nice To Haves

  • Spanish or other bilingual language skills are a plus.

Responsibilities

  • Greet and interact with guests in a fun and professional manner.
  • Operate assigned ride or attraction in accordance with company policy, state and federal regulations, and safety protocols.
  • Conduct morning inspections of assigned ride before daily operation begins.
  • Test rides daily before opening to guests.
  • Answer questions related to ride operations and the park.
  • Maintain an environment that ensures the safety of all employees and guests.
  • Perform and enforce accurate height, weight, or age requirements for all rides and attractions.
  • Determine if each guest entering a ride is wearing the proper wristband.
  • Maintain guest flow and limit the number of guests on the loading platform.
  • Give directions and deliver instructions using a microphone or other communication devices.
  • Properly check all safety restraints to ensure they are in the correct and locking position before the ride cycle begins.
  • Maintain constant vigilance while the ride is operating and ensure all riders are following appropriate safety measures.
  • Be alert and have quick reaction time to stop a ride properly in case of an emergency.
  • Perform opening and closing procedures for assigned rides.
  • Report ride-related issues and mechanical failures to management and maintenance promptly.
  • Protect guest belongings and turn in lost and found items as soon as time allows.
  • Ability to operate all levels of rides throughout the park.

Benefits

  • Flexible schedule
  • Ability to cross-train and learn unique skills across various departments
  • Free admission to Story Land and Living Shores parks on your days off
  • Invitations to exclusive company-sponsored host events throughout the season
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