RHTP HUB PROGRAM COORDINATOR

Freeman Health System • Thousand Oaks, CA

2d • Hybrid

About The Position

The Hub 8 Program Coordinator serves as an operational lead embedded within Missouri’s Transformation of Rural Community Health Care (Torch Care) model. Local Community Hubs are county-level care coordination entities that bring together hospitals, Federally Qualified Health Centers (FQHCs), Rural Health Clinics (RHCs), behavioral health providers, pharmacies, Emergency Medical Services (EMS), local public health agencies, and community-based organizations to coordinate clinical, behavioral, and social care for rural residents. Employed by Freeman Health System (Hub Anchor), the Hub 8 Program Coordinator is responsible for organizing, implementing, and managing day-to-day Hub operations by convening Hub partners, supporting Leadership Board governance, coordinating localized program implementation, monitoring Hub progress and performance, overseeing RHTP Navigators, and ensuring referral pathways and care coordination workflows function effectively across the Hub ecosystem. This role serves as the primary Hub spokesperson and is designed to operationalize the Hub Anchor’s responsibilities within the broader Torch Care ecosystem by organizing local implementation activities, aligning partners around shared priorities, and ensuring coordinated Hub operations function effectively over time. The Hub 8 Program Coordinator works across healthcare and community settings to convene providers and community organizations, facilitate Leadership Board activities, oversee implementation of localized programs, and support coordination between clinical, behavioral, and social care partners. The Hub 8 Program Coordinator monitors Hub performance and RHTP navigator utilization, tracks operational and programmatic progress, identifies workflow or coordination gaps, and works with Hub partners, the RCN, and the RHTO to improve referral pathways, communication processes, and overall, Hub effectiveness.

Requirements

• Associate degree or equivalent combination of education and relevant experience
• 1–3 years of experience in healthcare operations, community health, care coordination, public health, quality improvement, or related fields
• Demonstrated ability to coordinate multi-stakeholder initiatives involving healthcare providers, public agencies, and community organizations to achieve operational and performance goals
• Strong analytical and organizational skills, including experience using data and reporting tools to support operational decision making and communicate actionable insights
• Comfortable using digital platforms, dashboards, electronic referral systems, and other technology tools to support care coordination and reporting activities
• Strong verbal and written communication skills with the ability to build trust and collaborate effectively with patients, families, providers, and community organizations

Nice To Haves

• Bachelor’s degree in management, public health, healthcare administration, social work, health informatics, or a related field
• Experience working in rural healthcare settings, Medicaid programs, public health initiatives, or value-based care models
• Familiarity with community information exchange (CIE) platforms, electronic referral systems, population health tools, or healthcare data reporting systems
• Familiarity with care coordination workflows, social determinants of health (SDOH), community resource navigation, and/or closed-loop referral systems
• Experience supporting programs focused on chronic disease management, maternal health, behavioral health, care transitions, or social determinants of health (SDOH)
• Experience facilitating meetings, stakeholder engagement activities, or community-based initiatives involving multiple organizations and partners

Responsibilities

• Organizing, implementing, and managing day-to-day Hub operations
• Convening Hub partners
• Supporting Leadership Board governance
• Coordinating localized program implementation
• Monitoring Hub progress and performance
• Overseeing RHTP Navigators
• Ensuring referral pathways and care coordination workflows function effectively across the Hub ecosystem
• Organizing local implementation activities
• Aligning partners around shared priorities
• Ensuring coordinated Hub operations function effectively over time
• Convening providers and community organizations
• Facilitating Leadership Board activities
• Overseeing implementation of localized programs
• Supporting coordination between clinical, behavioral, and social care partners
• Monitoring Hub performance and RHTP navigator utilization
• Tracking operational and programmatic progress
• Identifying workflow or coordination gaps
• Working with Hub partners, the RCN, and the RHTO to improve referral pathways, communication processes, and overall, Hub effectiveness

Benefits

• Health, vision, dental insurance
• Retirement with employer match
• Wellness program with discounts to Health Insurance or Cash Bonus with Participation
• Milestone payments with longevity of employment
• Paid time off (PTO)
• Extended Sick pay
• Disability pay
• Learning Center designated only for Freeman Family members
• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree