RFP Specialist - Outdoor Hospitality SaaS 🚐💻 Remote
About The Position
Our client is a two-sided outdoor hospitality business that operates a traveler marketplace for booking campgrounds and RV parks, and a platform for park operators to manage reservations, payments, and operations. They bring modern software to a fragmented industry. The product is used daily in operationally complex environments where reliability and responsiveness matter, especially during peak travel seasons. As a Request For Proposal Specialist, you will run proposal submissions from intake through clean submission. This role involves owning timelines, coordinating cross-functional inputs, drafting and editing responses, and ensuring all deliverables meet submission requirements. You will partner closely with Sales, Operations, Product, and Leadership to gather information, shape clear and accurate answers, and continuously improve the proposal process.
Requirements
- Experience owning RFP / proposal submissions end-to-end (or similar high-stakes documentation workflows)
- Strong writing, editing, and structured-thinking skills
- Excellent organization, attention to detail, and version control habits
- Comfort coordinating cross-functionally and driving follow-ups without becoming the bottleneck
- Ability to ship reliably under deadline pressure
- Strong English communication skills
Nice To Haves
- Exposure to SaaS, operations, or B2B environments
- Familiarity with CRM, knowledge base, or proposal management tooling
- Hospitality / travel / marketplace context
- Enjoy building repeatable systems and improving how work gets done
Responsibilities
- Identify and intake new RFP opportunities (monitor portals, inbound channels, and customer requests)
- Run end-to-end RFP / proposal submissions (intake → drafting → reviews → final delivery)
- Own timelines, deadlines, formats, and submission requirements
- Drive follow-ups with internal stakeholders to unblock answers and approvals
- Maintain version control and deliver polished, compliant final submissions
- Draft compelling, accurate responses aligned to customer requirements and evaluation criteria
- Edit for clarity, structure, and persuasion
- Ensure consistency across branding, product positioning, and voice
- Build and maintain reusable proposal content (standard answers, case studies, product overviews)
- Capture learnings and improve the process (what repeats, what wins/loses, what slows the team down)
- Research customer needs and competitive context when needed to strengthen responses
Benefits
- Fully remote contractor role
- Open to candidates across LATAM
- Work aligned with U.S. business hours (overlap required)
- 20 days PTO + U.S. holidays
- Competitive USD compensation (based on experience)
- High ownership and visibility within a small team
- Opportunity to build and shape the support system from the ground up
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
