RFC Shift Manager - Swing Shift

Grocery Outlet Career • Vancouver, WA

9d • Onsite

About The Position

This role will lead a team of supervisors in the Regional Fulfillment Center to ensure the operational activities are met or exceeded. Their focus will be to hire, engage and develop a highly effective salaried and hourly workforce that will consistently achieve the company goals in a manner consistent with our company values. This role reports to the RFC Operations Manager.

Requirements

• AA Degree or equivalent: or 2-3 years related experience.
• Broad knowledge of warehouse operations, methods and procedures.
• Exceptional communication skills, both verbal and written, with the ability to interact with employees at all levels.
• Knowledge of warehouse safety, food safety protocols, and regulatory compliance standards.
• Proficient in using MS Office Suite (Excel, Word, PowerPoint).
• Ability to conduct business on the telephone & E-mail professionally and accurately for extended period of time.
• Interface with Store Operations and Managers continuously.
• Ability to write routine reports and correspondence.
• Able to sit, stand, bend, twist, and turn body as needed for the entirety of the shift.
• Able to lift up to 50 pounds without assistance.
• Physically able to operate pallet jacks.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Responsibilities

• Main point of contact for the shift and covering the entire leadership upon absence of Manager.
• Leads a team of supervisors to ensure each shift meets or exceeds the operation’s daily and weekly goals.
• Fosters a safety culture through demonstrative leadership.
• Holds self and team accountable on general sanitation and food safety practices.
• Use system tools and spreadsheets to analyze data and create labor plans.
• Use system tools to monitor the health of the operation.
• Holds self, supervisors, and personnel accountable to budget plans for labor and other expenditures.
• Ensures the daily operation is balanced between Shipping and Receiving.
• Leads employee engagement and performance feedback.
• Ensures all supervisors consistently engage in the same manner.
• Effectively leads supervisors by modeling conflict resolution, problem solving, and self- development skills.
• Participates in mentorship programs and Individual Development Plans.
• Routinely holding 1:1 and skip level meetings.
• Hold periodic meetings with hourly employees and supervisors.
• Coordinates and partner with cross functional departments (Transportation, Inventory Control, Corporate, and other supporting areas) on operational deliverables.
• Identify achievable goals that positively impact key metrics.
• Celebrate the milestones.
• Driver of results.
• Inspire operational excellence and growth through innovation.
• Advocate for change.

Benefits

• Annual Bonus Program
• 401(k) Profit Sharing
• Medical, Dental, Vision & More!
• Employees are eligible to earn up to ten (10) days of vacation per year. Vacation time is accrued each pay period and is not granted in full at the start of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree