Rewrite & Remarket Specialist - Client Advisory team

Hub International Insurance•Wilmington, MA
•Hybrid

About The Position

The Rewrite & Remarket Specialist handles middle-market agency rewrites in accordance with company practices, policies, and procedures. The role is part of HUB International’s Personal Lines team and is based in the Wilmington, Massachusetts office on a hybrid work schedule. The specialist handles home and auto rewrites, responds to producer requests, supports partnership accounts as needed, and ensures rewrite documentation and records are accurate. The role may also include collecting premiums due.

Requirements

  • Experience servicing personal accounts within an insurance agency.
  • Thorough knowledge of personal lines coverages and markets.
  • Experience with an automated agency management system.
  • Active Massachusetts Producer license, or ability to obtain one within six months of the start date.
  • Excellent organizational, interpersonal, and communication skills.
  • Ability to work in a team environment.

Responsibilities

  • Follow departmental procedures and comply with new structure changes.
  • Accurately rate and quote new and renewal risks using the single-point system and carrier websites.
  • Handle home rewrites, including rewrites resulting from non-renewal after service review, non-payment, underwriting concerns, and premium increases.
  • Handle auto rewrites resulting from price, non-renewal after service review, non-payment, and underwriting concerns.
  • Handle producer requests for rewrites.
  • Support partnership accounts with rewrite activity when needed.
  • Stay up to date on carrier underwriting guidelines.
  • Accurately prepare paperwork required for agency rewrites.
  • Update EPIC with activities and attachments when necessary.
  • Prepare and review coverage and applications accurately, comparing coverage with the expiring policy.
  • Collect premiums due when necessary.
  • Conduct business with an understanding of the company’s business and earnings implications.
  • Keep informed of industry changes and trends to anticipate and respond to profit objectives.
  • Meet management-established KPI goals.
  • Perform other duties assigned by the manager.

Benefits

  • Medical, dental, vision, and prescription drug coverage.
  • Health plan reimbursement program.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
  • 401(k) savings plan; the broader benefits description also mentions retirement savings matching.
  • Life and disability plans, including company-paid life and disability plans.
  • Long-term care coverage.
  • Employee Assistance Program (EAP).
  • Comprehensive wellness program.
  • Identity theft protection, group legal, accident, critical illness, and pet insurance.
  • Low-cost loan program and student loan resources.
  • Vacation, holiday, sick, and personal time off.
  • Flexible work arrangements.
  • Dress for Your Day policy.
  • Comprehensive onboarding and continuing education.
  • Structured training, licensing support, and ongoing development opportunities.
  • Paid parental leave.
  • Eligible bonuses, equity, and commissions for some positions.
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