RevOps Specialist - Growth Operations
About The Position
The RevOps Specialist - Growth Operations will be responsible for supporting the management of the sales process, sales pipeline, sales forecast, and deal desk operations. Itential’s growth operation is very driven by systems (primarily Salesforce) and processes. Your job will be work with Sales Management and the RevOps team to support and evolve the implementation of our sales process and ensure that Sales Management and other constituents have the information that they need to maximize the company’s sales performance. The most important success factors for this role are (1) an ability to learn a wide variety of business, financial and technical concepts and (2) a strong attention to detail in the projects that you work on. The RevOps team at Itential is focused on building automated solutions to operate the entire revenue lifecycle, and automation (with or without AI) requires precision and thorough design. In this role, you will become an expert user of Salesforce and AWS Quicksight (BI). You will become knowledgeable of the data models that describe Itential’s customers, sales opportunities, products, contracts, orders, quotes, etc. You will work directly with technical team members that configure and customize the various systems that we use to manage the business. Additionally, you will become an expert in our sales process and the various business processes that surround it.
Requirements
- Experience with Salesforce (as a user), any BI platform and Microsoft Excel
- Working knowledge of standard legal and financial documents (including NDA, MSA, quotes, invoices, purchase orders)
- Functional awareness and ability to learn to use various enterprise software / systems (CRM, sales automation tools, ERP, BI tools, etc.
- Ability to accurately document business processes, build operational models and design QA/QC programs for different business processes
- Ability to communicate effectively to multiple levels of technical and business expertise
- Bachelor’s in Business Administration, Finance, Economics, or commensurate experience
Responsibilities
- Ownership of the Deal Desk
- Quoting / bundling / discounting
- Pricing change management
- Booking review & approval
- Contract / legal process coordination (for new customer contracts)
- Coordination of new contract negotiation
- Contract data management
- SOW process management (Professional Services sales)
- Design and implement quality control mechanisms to ensure pipeline and forecast integrity
- Manage and maintain account territory assignment
- Sales commission reporting
- Sales performance analysis and reporting (in collaboration with RevOps engineering team members)
Benefits
- Work with a lot of smart, enthusiastic people in a rapidly growing company
- A 401(k) plan with company match
- Excellent medical, dental and vision coverage and supplemental insurance
- A great work environment
- Flex work time
- Volunteer and community engagement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
101-250 employees
