RevOps Manager

Parentsquare•Santa Barbara, CA

3d•$105,000 - $130,000•Remote

About The Position

RevOps Manager is a rapidly growing Santa Barbara-based company that's changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. and RemindHub, our flagship products, serve over 22 million students and drive our mission by providing unified communications tools -forms, sign ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility. We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey. Who We're Looking For: As continues to scale, we need stronger operational consistency, clearer prioritization, and dedicated support for each GTM function. The Revenue Operations Manager plays a critical role in building scalable, predictable processes across Sales, Marketing, Customer Success, and Renewals. You will lead and manage our RevOps Partner team, build a clear intake → prioritization → execution → adoption model, drive consistency in GTM processes, handoffs, and reporting, strengthen forecasting hygiene, lifecycle discipline, and operational alignment, and reduce escalations and create a stable operational layer beneath the Director of RevOps. This role blends people leadership, cross-functional partnership, process design, and hands-on operational execution.

Requirements

6-8+ years in Revenue Operations, Sales Operations, CS Operations, or GTM leadership roles
Experience managing operational teams or senior individual contributors
Strong understanding of GTM funnels, handoffs, lifecycle stages, and pipeline mechanics
Demonstrated ability to prioritize in a fast-moving environment with competing needs
Excellent communication skills and the ability to influence without authority
Experience partnering with Sales, Marketing, and CS leaders to operationalize strategy
Familiarity with HubSpot or similar CRM tools (direct administration required)
Strong project management, process design, and change management skills

Responsibilities

Build and run a structured intake → prioritization → execution workflow for all GTM requests
Provide day-to-day operational leadership to ensure consistent support across Sales, Marketing, CS, and Renewals
Partner closely with the Director of RevOps to translate strategic goals into operational plans and team-level execution
Directly manage and develop RevOps Partners (Sales, Marketing, CS/Post-Sale)
Set expectations, drive accountability, and ensure each GTM function receives consistent, high-quality support
Coach the team on process design, cross-functional alignment, and documentation standards
Standardize and maintain GTM processes across the revenue funnel
Ensure handoffs between Marketing → Sales → CS → Renewals are clear, efficient, and consistently followed
Partner with Sales Enablement on rollouts, training, and change management
Support Sales and CS leadership in improving forecasting discipline and pipeline quality
Partner with the RevOps Analyst to ensure clean lifecycle stages and consistent massaging of the funnel
Identify operational gaps, process friction, and opportunities for improvement
Act as the connective tissue across GTM, ensuring Marketing, Sales, CS, and Finance operate with shared definitions and expectations
Work with Product Marketing, Sales Enablement, Events, and Advocacy to operationalize campaigns and motions
Partner with the GTM Systems & Data Manager to ensure systems, data, and processes remain aligned
Turn business needs into structured operational plans with owners, timelines, and clear success measures
Build repeatable playbooks and documentation to reduce tribal knowledge
Ensure changes are communicated clearly and adopted consistently across GTM teams