RevOps Manager

Citian•Washington, DC

5d•Onsite

About The Position

As a Revenue Operations Manager, you will own the mid-funnel operating model and serve as the primary RevOps partner to Sales, Finance, Customer Success, and Marketplace teams. You'll take ownership of territory planning and governance, ensuring reps are working the right books with accurate segmentation and clean ownership transitions. You'll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance that make the middle of the funnel predictable, well-documented, and scalable. The ideal candidate brings a blend of strategic thinking shaping definitions, operating rhythms, coverage models, and territory design — building process documentation, driving adoption, and resolving cross-functional friction with minimal oversight.

Requirements

Bachelor's degree or equivalent experience required
4+ years of revenue operations or sales operations experience with exposure to pipeline management, forecasting, and territory planning
Proficiency in Salesforce (experience as an administrator is a plus)
Hands-on experience with territory design including segmentation logic, account scoring, ownership routing, and managing transitions at scale
Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences

Nice To Haves

Venture-backed, start-up experience
Experience working within GovTech or with Public Sector clients

Responsibilities

Own the mid-funnel operating model
Serve as the primary RevOps partner to Sales, Finance, Customer Success, and Marketplace teams
Take ownership of territory planning and governance
Ensure reps are working the right books with accurate segmentation and clean ownership transitions
Drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance
Shape definitions, operating rhythms, coverage models, and territory design
Build process documentation
Drive adoption
Resolve cross-functional friction