Revival Server

Kimpton Hotels & Restaurants•Sacramento, CA

1d•Hybrid

About The Position

This role involves providing guests with quality customer service by demonstrating excellent knowledge of all menu items. The server will serve food and beverages to guests in a punctual, courteous, efficient, and accurate manner. The server will act as an advocate for the rooftop bar, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Requirements

1 year of experience in a similar role is required.
CA Food Handler and RBS Certifications required.
Able to prioritize multiple tasks in a dynamic environment.
Able to learn, retain, and present product, menu, and allergy information to guests.
Knowledge of or ability to learn the restaurant POS system is required.
Must be able to calculate the accurate bill amount and use proper credit card and money handling skills.
Excellent communication and presentation skills.
Passion for crafting and personalizing guest experiences.
Highly motivated and flexible with the ability to take initiative.

Nice To Haves

Enhanced beverage knowledge is preferred

Responsibilities

Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers.
Greet and welcome our guests and promptly attend to tables.
Receive and take guest orders, process in POS system quickly and accurately.
Ability to work majority of shift outdoors
Prepare and serve meal accompaniments to guests.
Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge.
Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management.
Perform sidework.
Open bottled wine for guests (wine service).
Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso).
Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
Attend all company and restaurant required trainings and meetings.
Maintain constant communication with support staff and management.
Take on responsibilities outside of this job post, as needed.