Reverse Mortgage Professional

Finance of America

2d•$7 - $20

About The Position

Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together. Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career. To learn more about us, visit www.financeofamerica.com [http://www.financeofamerica.com/]

Requirements

Minimum 6 months of experience with Reverse Mortgage Sales or other related Mortgage origination.
Active NMLS License is required.
Excellent written communication and interpersonal skills.
Demonstrated computer proficiency.
Previous call center experience.
Successful completion of reverse mortgage originator training is required.
Prior experience working with automated Loan Origination Systems.
Self-motivated and excellent customer service skills.
Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook.
Possess a hybrid of technical and soft skills.
Ethical, with a commitment to company values.

Nice To Haves

Bachelor's Degree

Responsibilities

Produces high quality loans which meet Reverse Mortgage guidelines while providing superior customer service.
Manages personal pipeline production and achieves production goals.
Resolves problems relating to the closing and funding of loans.
Follows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction.
Exhibits observable sense of urgency in the execution of all job functions and duties.
Meets or exceeds levels of Customer Service delivery established by the Company.
Performs other duties as assigned.