2026-A Revenue Technician (11/2026)

City of Prattville•Prattville City Hall, AL

4d•Onsite

About The Position

The Revenue Technician performs technical and customer service duties in support of the City of Prattville’s revenue collection functions. The role receives and processes payments for business licenses, sales taxes, sanitation billing, special sanitation pickups, and other customer transactions, including deposits from city departments. Payments may be received in person, by mail, or by telephone. The technician balances payments and prepares deposits. The position processes payment data through the My Alabama Taxes (MAT) database, downloads payment data into an internal spreadsheet, enters returns and payment information, and reconciles the internal system with bank deposits. It also provides customer service in person, by telephone, and by email; issues business licenses and yard sale permits; processes sales taxes; and prepares end-of-month and tax reports. Work is assigned through general instructions by the Finance Director or Deputy Finance Director, with completed work spot-checked for procedural compliance, accuracy, and the propriety of results. The work is typically performed in an office and involves intermittent sitting, standing, or stooping and occasional lifting of light objects. The position has no supervisory or management responsibility.

Requirements

Specialized training in the field of work in addition to skills typically associated with a high school education.
Sufficient relevant experience to understand the basic principles of the work, usually gained through an apprenticeship or internship or one to two years in a similar position.
Possess or be able to readily obtain AMROA certification as an Alabama Municipal Revenue Officer.
Knowledge of city business codes, city billing and payment processing procedures, customer service principles and practices, city and department policies and procedures, and computers and job-related software.
Skills in problem solving, multitasking, prioritizing and planning, interpersonal relations, and oral and written communication.

Responsibilities

Receive and process payments for business licenses, sales taxes, sanitation billing, special sanitation pickups, and other customer transactions.
Receive and process deposits from city departments.
Accept payments in person, by mail, and over the telephone.
Balance payments and prepare deposits.
Download payment data from the My Alabama Taxes (MAT) database and enter it into an internal spreadsheet.
Enter returns and payment information and balance the internal system with bank deposits.
Assist customers in person, by telephone, and by email.
Issue business licenses and yard sale permits and process sales taxes.
Complete end-of-month reporting and enter district tax reports.
Format and enter Single Point Motor Fuel reports and compile sales tax reports.
Perform other related duties.