Revenue Tax Officer 1 or 2 (Revenue Agent - CSD Enforcement Team)

State of Louisiana • Baton Rouge, LA

7d

About The Position

At the Louisiana Department of Revenue, we are dedicated to fairly and efficiently administering the state’s tax laws to ensure compliance while providing exceptional customer service. We are committed to fostering public trust, enhancing economic growth, and maximizing revenue collection to support essential services that benefit all citizens of Louisiana. We’re looking for a Revenue Tax Officer to join our Customer Service Division! This position is responsible for handling billing inquiries and enforcement of collection for business and individual income taxes.

Requirements

• Three years of experience in accounting, financial auditing, tax administration, tax policy or law, management analysis, or administrative services in a financial setting; OR Six years of full-time work experience in any field; OR A bachelor's degree.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• A Tax and Natural Disaster Clearance will be conducted on all selected applicants to validate the timely submission of tax returns and payments.
• It is a requirement that all Revenue employees must adhere to all tax laws of the State of Louisiana.
• LA R.S.15:587.5, 587.6 and the IRS require the Louisiana Department of Revenue to conduct a criminal history records check of a prospective employee who will access federal tax information to perform job duties.
• Any applicant who receives and accepts a conditional offer of employment will require a completed criminal history records check prior to his or her first day of work.

Nice To Haves

• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

Responsibilities

• Receive and respond to incoming telephones calls and correspondence pertaining to tax due notices issued by the Department for business and individual income taxes.
• Assist walk-in taxpayers with problems/questions regarding tax due notices for business and individual income taxes.
• Enforce state revenue laws and assist taxpayers in complying with requirements of such laws.
• Obtain and analyzes financial statements and documentation from taxpayers, accountants, CPAs, and attorneys to determine the taxpayers' ability to pay.
• Assists agencies with file uploads and data analysis.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level