Revenue Strategy & Operations Manager

Lob

2d•$137,500 - $160,000•Remote

About The Position

The Revenue Strategy & Operations Manager will serve as the anchor connecting GTM operations with business strategy by translating strategic priorities into execution and synthesizing operational insights into proactive recommendations. They will be responsible for contributing to revenue growth by through a combination of strategic planning, process improvements, and proactive analytics. You will work closely with teams within the GTM org and Finance to help drive incentive planning, forecasting accuracy, and operationalize analytics.

Requirements

Strong business acumen, proven ability in developing and executing strategies that drive scalable, high-quality operations in ambiguous, fast-paced environments
Excellent communication & stakeholder management skills. Proven experience leading and working across functions from a position of soft influence to execute on initiatives and drive a GTM point of view
Previous experience designing and administering compensation plans across a variety of Go-to-Market orgs including Sales and Customer Success that connect fairness and company targets
Ability to identify operational inefficiencies and design scalable processes, systems, and operating models that take into account long-term considerations
Strong analytical skills with the ability to synthesize quantitative and qualitative insights into clear recommendations and decisions
Excellent project management skills, with the ability to independently manage complex projects and workstreams, assess timeline needs, and own the delivery
4-6 years of experience in revenue operations, GTM strategy, business operations, strategy consulting, ideally within SaaS, FinTech, or a high-growth company
Hands on experience with CRM, BI, and data warehouse tools (e.g. Salesforce, Looker, Tableau, Omni, or equivalents). Able to pull data, translate it into insights, and make it useful for Sales leaders.
Understanding of common Go-to-Market metrics (e.g. NRR, GRR, LTV:CAC, Pipeline Coverage, CAC Payback, Rule of 40), their calculations, and nuances between metrics

Nice To Haves

Experience with SQL a plus

Responsibilities

Set and drive the strategy and operations for GTM leadership, owning GTM weekly business reviews, New Logo + Usage forecasting, and annual planning.
Own RevOp’s analytics suite, continuously assessing operational performance
Serve as the strategic thought partner to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making.
Own the implementation of GTM workstreams
Design incentive plans that align company goals to GTM reality.
Connect revenue targets to GTM headcount expenditure, ensuring the GTM team is aligned with the right business outcome
Translate complex analyses into performance narratives and actionable recommendations that influence leadership decisions
Own GTM analytics infrastructure, partnering with Finance to define KPIs, build datasets, and create scalable dashboards that balance administration and insights
Analyze sales funnel data and market data to diagnose performance gaps, workshop initiatives that improve GTM productivity and attainment, and implement these changes
Become the cross-functional GTM lead, partnering closely with Product, Finance, Operations to deliver analytical insight and strategy
Translate large, multi-quarter strategic outcomes into projects and execution, managing the roadmap in collaboration with leadership and cross-functional partners