Revenue Strategy and Operations Associate

YouLendAtlanta, GA
Onsite

About The Position

The Revenue Strategy and Operations Associate will work closely with the US Operations leadership to help scale YouLend's fastest-growing region, which is currently experiencing over 100% year-on-year growth. This role involves tackling some of the most important and ambiguous problems facing the US business, from improving sales performance and removing friction from the merchant journey to identifying how AI can fundamentally change team operations. The associate will utilize data to understand problems, develop solutions, and take ownership of their implementation and impact measurement. This is a highly analytical and hands-on role requiring comfort in analyzing data, developing strategy, testing solutions, and putting them into practice. The position offers significant ownership from day one and cross-functional collaboration with teams including Sales, Credit Operations, Product, and Technology.

Requirements

  • Strong analytical skills with experience using SQL (preferably), Excel, Python, or similar tools to extract insights, build models and support decision-making.
  • Ability to make sound decisions using data and judgement, even when information is incomplete or ambiguous.
  • Interest in fintech, lending, and the dynamics of scaling a high-growth business.
  • Strong ownership mindset. You take responsibility for outcomes, not tasks, and proactively drive initiatives to completion.
  • Comfortable challenging the status quo and driving change when better solutions exist.

Responsibilities

  • Own high-impact strategic and operational initiatives end-to-end, from identifying and analysing opportunities through to designing solutions, implementing changes and measuring their impact.
  • Build and continuously improve KPI reporting and performance management, giving teams and leadership clear visibility into performance, identifying the drivers behind changes and translating insights into action.
  • Identify and implement AI and automation opportunities across the organisation, reducing administrative work, improving productivity and enabling teams to focus on higher-value activities.
  • Experiment with new AI-enabled ways of working, rapidly testing and validating solutions before partnering with Product and Technology to scale the highest-impact opportunities.

Benefits

  • Health Care Coverage (YouLend covers 80%; employee contribution is 20% of the premium).
  • Medical Plan (medical insurance and prescription drug coverage) - Choice of 5 different plans through United Healthcare.
  • Dental plan coverage
  • Vision plan coverage
  • Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
  • Basic Life & AD&D Insurance.
  • International travel insurance covered if traveling abroad for work purposes.
  • Paid Time Off (PTO) - 20 working days (4 weeks) + US public holidays
  • Paid Office Parking
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